Xero is a beautiful, easy-to-use platform that helps small businesses and their accounting and bookkeeping advisors grow and thrive.
At Xero, our purpose is to make life better for people in small business, their advisors, and communities around the world. This purpose sits at the centre of everything we do. We support our people to do the best work of their lives so that they can help small businesses succeed through better tools, information and connections. Because when they succeed they make a difference, and when millions of small businesses are making a difference, the world is a more beautiful place.
About the team:
We are looking for an experienced Senior Product Manager to join our Invoicing team.
About the role:
The Invoicing team’s mission is to help small businesses save time and improve cash flow. We aim to give small businesses time back to focus on running their business, and enjoying their life, by automating the hard stuff and making administration easy. Our products help businesses around the world get paid on time.
The Senior Product Manager within the Invoices team will drive customer and business value through helping small businesses get paid. Our mission is to help small businesses save time and improve cashflow. We aim to give small businesses time back to focus on running their business, and enjoying their life, by automating the hard stuff and making administration easy. To empower small businesses to take control of their business by helping them make the right decisions at the right time within a seamless, integrated sales workflow powered by Xero and our app partners.
As Xero continues its journey of growth, the Invoices Senior Product Manager will deeply understand the needs and problems to solve when small businesses need to get paid. In partnership with a cross-disciple team, you will develop a vision and strategy for a portfolio of products and services then execute on it, refining it as you learn. You will lead, coach and mentor a talented team. Your skillful leadership enables them, and their cross-functional teams, to deliver compelling products and services that solve real problems for our customers. This involves working across disciplines to ensure that we are giving the right priority to the right aspects of the Xero experience at the right time.
What you’ll do:
- Set the product vision and evangelise the work across our Product, Technology and Customer teams
- Grow and develop the team to sustainably support this problem space
- Create outsized impact through defining, driving and executing the product roadmap that realise the vision and ensures the customer and business success
- A great communicator who can influence through building trusting relationships and thoughtful deliberation
- Bridge UX, technical and customer worlds as you lead strong and productive relationships with stakeholders to deliver on key priorities
- Identify success metrics and track product performance in line with team the product vision, strategy and objectives
- Have a passion for representing Xero’s products
- Cultivate a culture that embodies the Xero values and Product principles
What you'll bring with you:
- A deep understanding of what is important to product teams and developers and how your teams can help enable that.
- Proven experience championing strategic priorities and helping others relate to and align with these. Experience setting product vision and strategy.
- Proven Product Ownership experience — with an extensive toolbox of modern product discovery practices to draw upon. Experience coaching Product Owners in them.
- Proven experience using a range of metrics to monitor the success and health of products and services. Experience of making evidence-based decisions.
- A solid track record of addressing customer needs. Experience connecting teams closer with customers (and not just be a proxy for them).
- Excellent stakeholder management skills. Proven experience building meaningful, collaborative relationships across all levels of the business.
- Proven experience advocating for/evangelising a product or service with customers and stakeholders.
- Experience leading and building high-performing product teams, fostering an open and collaborative environment.
- Proven experience working with innovative software development projects at scale.
- Deeply curious, empathetic, humble and have an owner’s mindset.
Where can this role be based?
Xero is continuing to grow and so are the opportunities to join us! You can choose to perform this role:
- In one of our #beautiful offices: in Wellington, Auckland and The Hawkes Bay
- Flexibly, through a hybrid of in office and remote working styles
- Permanently Remote
As a permanent remote worker at Xero we want to ensure you are getting the same #beautiful employee experience as our in-office Xero’s. Permanent remote Xero’s will benefit from a virtual ergonomic work assessment and funding to assist with the improvement of your at home work setup. Xero will also fund up to 4 trips a year to your most relevant region Xero office. You are part of our #team and we want to see you thrive!
Why Xero?
Xero is an inclusive environment, with people who will respect, challenge, support and mentor you to do the best work of your life. Where creativity, innovation and continuous learning are encouraged and celebrated. Whether you're after a workplace with a social vibe, or a workplace which understands your family, sport or a side gig is the priority or something in between - Xero can be all of that and more.
At Xero, we trust you to build your career to the best of your ability and we will support your desire for learning with training and career mentorship to help you flourish. As part of our awesome package, you’ll receive Xero shares and a Life Insurance package as well as a variety of other perks to make your time here that much more fun. Our facilities and PX teams work hard to give us great workspaces with all the tech company perks.
Xero is a Rainbow Tick certified employer.
Xero strongly encourages employees and contractors to be vaccinated against COVID-19 in order to work from a Xero office, or engage in any face-to-face Xero business. Xero will work with anyone who is not vaccinated, or prefers not to disclose their vaccination status, to determine what reasonable accommodations can be provided to ensure their role can be performed safely.
Please include a cover letter in your application, telling us why you’re a great fit for this position.