Senior Product Manager, Workflow

Company Overview

With over 2 million developers worldwide, Netlify is leading the transition to modern Jamstack-based web development. By uniting the ecosystem of developer tools and technologies, Netlify makes it easier than ever to build, deploy, and scale web applications

We are excited to announce our most recent Series D fundraise of $105M led by Bessemer Venture Partners, with participation from our existing investors Andreessen Horowitz, BOND, EQT Ventures, Kleiner Perkins, Mango Capital and Menlo Ventures with an overall $2B valuation.

Though our team is growing fast, we’ve managed to stay tight-knit while welcoming newcomers to the fold. We hail from around the globe with diverse backgrounds, we’re ~40% women or non-binary, and are composed of 29 different nationalities.

We aim to create a company culture of empowerment where the best idea can come from anywhere, as we believe that empowered and engaged team members do the best work. We strive to be thoughtful, caring, and collaborative in our work within and across teams. We’ll be giving you the tools you need to succeed and looking to you for suggestions for improvement—not just in your daily job, but in many other aspects of building a company.

About The Team: 

At Netlify, our Product Management team serves as the glue between the customers we serve, the technology we build and our business. Our job is to understand the use cases and requirements of our customers, define the product strategy and roadmap, and collaborate with engineering, design, user research, marketing and sales teams to build features and take them to market.

We’ve been distributed-first since our inception and are a globally distributed team. We’re biased towards asynchronous planning and communication, meaning less meetings and more execution. We’re driven by passion and we make sure that everyone on the team knows their value, feels ownership over their work, and can quickly see the impact of their efforts. Beyond just hiring smart, empathetic team members, we foster a culture where there are no dumb questions and our team can get access to the resources that they need to continue to learn. As a remote-first company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one, Netlify is the type of company where you can balance great work with great life.

Our platform is predicated upon giving developers all they need to build their JAMstack web apps with Netlify. This includes the tools to monitor and troubleshoot their apps, and evaluate its health and performance. These are areas of the product that require leadership to drive customer success and adoption.

As a Product Manager with our team, you'll be specializing in building a world-class experience for our various products. You'll be gathering customer requirements, and defining, driving and evolving the components and interfaces and will work across the engineering, design, documentation, support, marketing, and sales organizations for ultimate success.

What You’ll Bring:

As a Senior Product Manager, you will contribute to the customer success in the Netlify Build and Deploy process that are key to the developer workflow, ensuring that developers continue to improve the way they ship software with Netlify in terms of speed, quality, and ease regardless of the tools they use. You will drive the end-to-end strategy, execution, metric definition, and the customer experience around this area of the product.

We’re looking for someone who:

• Has a solid understanding of the web development and PaaS/SaaS space and tools.
• Is comfortable defining technical requirements and understanding engineering and platform constraints.
• Is comfortable defining user flows and working with design colleagues.
• Is able to make data-driven decisions and use those to define a broader product vision.
• Has a proven track record of shipping developer-focused products.
• Thrives on solving complex, ambiguous problems.
• Has a good sense for what makes a great user experience.

Your responsibilities will include:

• Working closely with the engineering team and other product managers to define the technical product roadmap.
• Being attuned to the work done across the industry, and using those insights to influence product decisions.
• Proactively identifying and acting on emerging opportunities to improve the developer experience.
• Managing the prioritization and product planning through collaboration with stakeholders across the company.
• Working with UX and data science teams to understand the customer landscape and influence the platform direction.
• Benchmarking the success of the platform against crisply-defined metrics.
• Driving product launches in collaboration with marketing and sales teams.

By the 30 day mark, you'll be...

• Understanding the complexities around our business, customer, and engineering needs. We believe strongly that it’s essential for you to take the time to become familiar with our space & how we operate
• Having one-on-ones with the people that you’ll be closely working with
• Learning from the team during weekly syncs
• Presenting first-time observations about the team, tools, processes, and growth opportunities

By the 60 day mark, you'll be...

• Talking to customers and digging into their use cases for Netlify
• Developing an understanding of and providing feedback on the strategy and KPIs for your product area
• Working with the team to define the components and interfaces that constitute the observability roadmap
• Establishing strong async communication rhythms with your peers and leaders, practicing transparency and visibility in your progress against areas of focus

By the 90 day mark, you'll be...

• Shipping products, analyzing impact, gathering feedback and iterating
• Contributing to team retros and helping evolve the way we design and build products, while acting as a leader to bridge and orchestrate efforts between pods and departments
• Collaborating with product leadership to inform and improve workflows, and develop the long range plan for Netlify
• Considering what conferences you’d like to attend or brainstorming how you’d like to utilize your training allowance

At Netlify, we are a growing company that is constantly evolving so this timeline is intended to show you an example of what you can expect from the role. Keep in mind we're always iterating, learning, and growing, thus expect these guidelines to continue to evolve as we expand. We're excited for you to join us on the journey!

About Netlify

Of everything we've ever built at Netlify, we are most proud of our team.

We believe that empowered and engaged colleagues do their best work. We’ll be giving you the tools you need to succeed and looking to you for suggestions to improve not just in your daily job, but every aspect of building a company. As a distributed-first organization we want to make sure wherever our team is we find inventive ways to collaborate, debate, and learn from each other.

To learn a bit more about our team and who we are, make sure to visit our about page.

Applying

Not sure you meet 100% of our qualifications? Please apply anyway!

When applying please include: A resume or short listing of your job history & skills. (A link to a LinkedIn profile would be fine). A cover letter explaining why you would enjoy working in this role and why you’d like to work at Netlify would be great, though not required & will not impact your application. When we receive your application we’ll get back to you about the next steps.

Netlify is an Equal Opportunity Employer. We are devoted to building a team of people with diverse backgrounds and lifestyles. We believe that the unique contributions of all Netlifolks is the driver of our success. We are all responsible for bringing on people from all walks of life. Driving equality empowers our team, enables us to innovate, and helps us maintain a more inclusive environment. We don’t discriminate against employees or applicants based on gender identity or expression, sexual orientation, religion, age, race, military/veteran status, citizenship, pregnancy status, or any other differences. If we can do anything to provide a better interview, i.e. accommodate a disability, then please let us know.