Viator’s mission is to bring more wonder into the world. To bring extraordinary, unexpected, and forever-memorable experiences to more people, more often, wherever they’re traveling, wherever they are. In doing so, Viator elevates thousands of businesses, large and small, along the way.
We’re the largest marketplace of our kind: a single place where travelers can book more than 300,000 tours, experiences, and activities. We’re used by millions of travelers to find everything from walking tours and wineries, to cooking classes and catamarans, to sailing and spelunking, to bus tours and breweries.
The Viator partnership product team is seeking an enthusiastic, data fluent Senior Product Manager responsible for driving key product initiatives of our partnership team. You will work closely with the business stakeholders as well as your engineering team and the rest of the Product team to deliver and scale our next-generation travel agent and affiliate programs. You are a leader who will own the vision for the different platforms and drive key initiatives. You are a self-starter and thrive in an environment where you can work on complex product features. You are skilled at translating business needs into product plans that incorporate appropriate internal and external research. You have extensive experience working in Agile framework and with engineering teams to break down the product plans and deliver best-in-class products. Your communication skills allow you to excel at collaborating in a Global team environment, working in several time zones.
At Viator, you will have the opportunity to work in a fast-growing environment where you will have a lot of ownership while being part of the TripAdvisor family ensures you will have the support needed to exceed your goals.
Summary of essential job functions
Define and carry out the Product vision of our Partnerships team and champion it through the entire organization while also managing tactical initiatives.
Work with business stakeholders to define and translate strategic business ideas into product stories and acceptance criteria.
Manage technical projects, track progress towards milestones, and keep tabs on all the moving parts of agile planning and development cycles.
Communicate the state of projects across teams, stakeholders as well as executives.
Research, troubleshoot, diagnose, and recommend solutions to
complex business and technical problems.
Partner with the rest of the Product organization to continuously improve our processes.
5+ years of product management experience
Strong technical understanding. Engineering background preferred
Desire to work in a fast-paced, results drive environment with a diverse set of responsibilities
Proven ability to create, analyze and communicate analytics and performance metrics
Outstanding verbal, written and presentation skills
Strong time-management skills and ability to prioritize
Proficiency with agile development
Ability to collaborate with a global team, across multiple time zones
Be prepared to work out of usual business hours when required to teleconference with overseas teams, as necessary
Where you will be
Viator is a remote-first company, seeking to provide an environment of ultimate flexibility and trust within our teams but with regular access to one of our global hubs, in this case our Oxford office. If you would like to work in the office, at home or as a hybrid between the 2 then Viator provides that flexibility.
Viator’s remote-first experience is centered around:
Intentionality and making our time together count. For some, this will mean traveling to be with colleagues on a regular basis. For some, it will mean being in the office for specific training, development, and growth. And for others, it will mean choosing to be in the office a couple times each week to foster connection.
Empowerment: Entrusting teams and individuals to work together to best harmonize the personal with the professional.
Diversity, and recognizing that our teams and employees have different needs – location, responsibility, hours worked, and collaboration levels. Different teams and different people will take different approaches. Some of our team members will be located remotely. Some will be near our offices.
Trust and focusing on the quality of work above all.
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