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Senior Product Manager - Understand & ML

Full-timeSenior Product Manager£89,000-£105,000*
London, United Kingdom
Please let Productboard know you found this offer on WeLoveProduct as a way to support us 🫶

Location: Czech Republic or United Kingdom

Welcome to the age of discovery! Productboard is building a customer-centric product management platform, and we want you to lead the Insights Understand & ML team.

We build services and tools to help product makers quickly understand their customers and needs at scale. We are investing heavily in ML and NLP techniques to automatically organize and synthesize qualitative data.

The Product Manager for the Insights Understand & ML team defines the multi-year vision, strategy, and roadmap for helping product teams quickly understand customer needs at scale in Productboard from a multitude of sources, including market research, user interviews, customer service platforms, or other connected tools. 

Join a top global product management network and work closely with product managers from companies like Avast, UiPath, and Zendesk. Gather feedback from our customers, understand their problems and challenges, and develop new solutions that will help them make better products.

Let’s make products that matter, together.

On a typical day, you will ...

  • Build context and connections across the organization
  • Review existing research and feedback on known customer problems
  • Engage directly with customers to understand their use cases and desired outcomes
  • Set the strategy, roadmap, and vision for your team
  • Explore creative new solutions, techniques, or technologies with your team
  • Work closely with product design and engineering to validate new solutions
  • Evangelize your vision and your team’s work across the organization
  • Work with Sales, Success, and Product Marketing on upcoming launches
  • Build relationships at team offsites, PM team events, and other company celebrations

About you

  • Experience with SaaS products
  • Love to build delightful experiences for customers
  • Passionate about ML and the opportunities to innovate
  • Able to easily execute discovery and delivery
  • Strong communication skills, clear verbal and written communication

Preferred experience:

  • 7+ years of experience in product management
  • 3+ years of experience in ML products
  • Open to different experience profiles


You can look forward to the following benefits:

? Stock options

? MacBook

? Budget for online courses, books, and conferences

? 5 weeks of vacation + sick days

❤️ 1 Volunteer Day per year for you to help causes close to your heart

? Team events, such as off-sites and retreats

? Shared Headspace account for mindfulness & mental health

?? Parental benefits

? Language lessons

? Mental Wellness Program to support your well-being and self-care

? Opportunity to travel to San Francisco

? Comprehensive Health Insurance

??‍? Pension Contribution

? Illness Protection

? Death in Service Benefit

? Meal Cards

About Productboard

Productboard is a customer-centric product management platform that helps organizations get the right products to market, faster. More than 5,400 companies, including Microsoft, Zoom, 1-800-Contacts, and UiPath, use Productboard to understand what users need, prioritize what to build next, and rally everyone around their roadmap.

With offices in San Francisco, Vancouver, Dublin, Brno and Prague, Productboard is backed by leading investors like Tiger Global Management, Dragoneer Investment Group, Index Ventures, Kleiner Perkins, Sequoia Capital, Bessemer Venture Partners, and Credo Ventures. 

In January 2022, we closed our $125M Series D round, which put us into the Unicorn category of companies, with a valuation of $1.7B.

  • Join at the golden startup age — established stability of a Unicorn with space for individual impact
  • You’ll enjoy an exciting team atmosphere, building a whole new category of software
  • You can help change the way that products are built all over the world
  • We iterate quickly and decisions are fast. You’ll have a voice in what we do and see the impact of your work
  • We are backed by top Silicon Valley investors, giving us access to capital, networks, mentors, and new markets
  • We are recognized as one of the hottest tech startups on the market today, named by Forbes magazine and Business Insider as one of the best startup employers to bet your career on and are regularly recognized for our company culture

About our culture

Imagine working in a place where everything matters — most importantly, you. At Productboard, values aren’t just something we like to talk about, they’re something we live and breathe. We believe in creating a work environment where:

  • People feel empowered, supported, and included
  • Trust and transparency are built into the way we work
  • Creativity, curiosity, and continuous improvement are encouraged and nurtured every day

Forming our company values was a group effort, with every employee allowed to contribute. From profit-sharing initiatives, like stock options, to open calendars and communication, we don’t waste time on politics or ego. We champion openness by sharing our goals, success, and failures. 

Join colleagues who love what they do and who are invested in their work environment and the future of the company. Help shape our company, culture, and product!

Check out our LinkedIn Life page, Instagram profile, and People of Productboard FB page or listen to our People of Productboard podcast for a real feel of what life is like at Productboard.

Equal Opportunity Employer Statement

We are an equal opportunity employer and champion equity. It is our aim to help people from all backgrounds, cultures, and groups realize their full potential at Productboard. We do not tolerate any discrimination or harassment based upon gender identity, race, color, religion, age, sexual orientation, non-disqualifying physical or mental disability, national origin, veteran status, or any other biascovered by appropriate law. All aspects of employment, including hiring, training, promotion, and terminations, are based on merit, competence, performance, and business needs. We are committed to an inclusive hiring process and provide all candidates with equal opportunity to demonstrate their abilities. Togetherness is one of our core values, and our Diversity Council helps to ensure that we uphold the values of authenticity, humanity, and diversity to create an environment where every person matters. We are committed to leading by example to drive societal change.

Questions & answers for this position
  • What is the type of contract for this position?
    The contract for this position is a Full-time contract
  • What's the salary range for the Senior Product Manager - Understand & ML position?
    The suggested salary for this position is £89,000-£105,000*
  • Is telecommuting possible for this position?
    No, telecommuting is not possible for this position
About Productboard
Productboard is a suite of product management software tools that helps product managers understand customer needs, prioritize features & rally everyone around the roadmap. Free 15-day trial.
Consumer Research, Product Management
251-1000 employees

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