Senior Product Manager

See yourself at Twilio

Join the team as our next Staff Product Manager on Twilio’s Phone Number product team.

Who we are & why we’re hiring

Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a global company that actively opposes racism and all forms of oppression and bias. At Twilio, we support diversity, equity & inclusion wherever we do business.

About the job

Twilio is growing rapidly and is looking for a versatile, passionate, and curious product manager to be a key leader in extending Twilio’s Phone Number products to International customers and own a set of innovative products and tools. You will set the vision and guide the development of a team at the heart of Twilio’s business. You will be the customer’s voice across R&D, build product vision, strategy, and roadmaps, and build key measures. 

Responsibilities

In this role, you’ll:

• In this role, you will work cross-functionally to guide products from conception to launch by connecting the technical and business worlds
• You can break down complex problems into steps that drive product development
• Own the roadmap, drive product strategy, and be the owner of Twilio Phone Number products. 
• Be the voice of customers in every conversation and decision, engage with customers to understand their strategies, end-to-end business processes, struggles, and priorities to inform product strategy and provide transparency into roadmaps/managing expectations
• Partner closely with Engineering, UX, and other internal teams to drive product and delivery success
• Foster and facilitate timely decision-making across a broad network of customers, delivery partners, and operational teams
• Attract, develop, and retain an excellent team of product managers

Qualifications 

Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

• 5+ years of experience in product or program management, product marketing, business development, or technology
• Proven record of end to end product delivery
• Experience launched product has a large number of partners 
• Experience overseeing roadmap strategy and definition
• Superior communication skills verbally and in writing are a must-have, including being comfortable presenting to new and existing customers

Desired:

• Technically savvy and experience with the cloud, APIs, communications, enterprise software, devices, and mobility is a plus. 

Location

This role will be based in our Bogota, Colombia office. 

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location within the state. 

What We Offer

There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!

If this role isn't what you're looking for, please consider other open positions.