Senior Product Manager, Trust & Safety

About This Role

Strava is the leading social platform for athletes and the largest sports community in the world, with over 95 million athletes in 195 countries. If you sweat you’re an athlete, and Strava’s mobile apps and website connect millions of active people every day!

Strava is the leading social platform for athletes and the largest sports community in the world, with over 93 million athletes in 195 countries. If you sweat you’re an athlete, and Strava’s mobile apps and website connect millions of active people every day!

We are looking for a Senior Product Manager of Trust & Safety to partner cross-functionally with engineering, security, data science, research, product, and community to build out a suite of best-in-class abuse prevention and user safety features, promote good behavior & build a foundation of trust for all athletes. This person will ensure we are leaders in safety by design.

You’re excited about this opportunity because you will:

• Develop an in-depth understanding of the trust & safety landscape and abuse trends.

• Build a roadmap and develop a long-term vision for bad actor prevention and user safety in partnership with engineering, security, research, data science, product, and community.

• Partner with key stakeholders to design and implement scalable solutions to keep Strava users safe on and offline.

• Define and maintain KPIs to monitor the impact of new safety and identity features.

You will be successful here by:

• Using product analytics to understand how our customers use our product and help guide decisions on future improvements and optimizations.

• Embracing an inclusive, collaborative environment that elevates a diverse set of voices and experiences.

• Working closely with stakeholders from engineering, design, data, and operations to identify risks and areas of improvement to address content moderation and build trust.

• Using research, customer feedback, data, and analysis to prioritize projects and features that deliver business objectives.

• Assessing success metrics of products and creating processes that increase the success rate.

We’re excited about you because:

• 4+ years experience as a product manager.

• Strong quantitative analysis skills and data-driven approach to problem-solving

• Ability to work with multiple stakeholders, manage stakeholder relationships and prioritize stakeholder requests.

• Experience managing ambiguity, complexity, and interdependencies within a product development cycle.

• Self-motivated, self-directed, and able to thrive in a fast-paced environment

• You are eager to work in a fast-paced, collaborative environment and amongst the ever-changing nature of customer growth.

• Curiosity and desire to learn.

About Strava

Strava is Swedish for “strive,” which epitomizes who we are and what we do. We’re a passionate and committed team, unified by our mission to connect athletes to what motivates them and help them find their personal best. And with billions of activity uploads from all over the world, we have a humbling and audacious vision: to be the record of the world’s athletic activities and the technology that makes every effort count.  

Strava builds software that makes the best part of our athletes’ days even better. And just as we’re deeply committed to unlocking their potential, we’re dedicated to providing a world-class, inclusive workplace where our employees can grow and thrive, too. We’re backed by Sequoia Capital, Madrone Partners and Jackson Square Ventures, and we’re expanding in order to exceed the needs of our growing community of global athletes. Our culture reflects our community – we are continuously striving to hire and engage diverse teammates from all backgrounds, experiences and perspectives because we know we are a stronger team together.

In light of the global pandemic, Strava is currently working in a fully remote capacity. As always, we remain committed to fully supporting our employees, especially their mental health and wellbeing, through these challenging times. Despite challenges in the world around us, we are continuing to grow camaraderie and positivity within our culture and we are unified in our commitment to becoming an antiracist company. We are differentiated by our truly people-first approach, our compassionate leadership, and our belief that we can bring joy and inspiration to athletes’ lives — now more than ever. All to say, it’s a great time to join Strava!

Strava is an equal opportunity employer. In keeping with the values of Strava, we make all employment decisions including hiring, evaluation, termination, promotional and training opportunities, without regard to race, religion, color, sex, age, national origin, ancestry, sexual orientation, physical handicap, mental disability, medical condition, disability, gender or identity or expression, pregnancy or pregnancy-related condition, marital status, height and/or weight.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

California Consumer Protection Act Applicant Notice

For more information on compensation and benefits, please click here.