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Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest. Affirm proudly includes Returnly.
Our mission to deliver honest financial products that improve lives extends beyond borders. Consumers across the globe need safe, transparent financing. Our retail partners need Affirm to be there for them, wherever that might be. To help achieve this vision, we are expanding our product lines and becoming a global company. We’re just getting started, and we’re looking for a strong product leader to take on this big challenge!
We’re looking for a Senior Product Manager of Trust & Safety who will lead a foundational product area. You’ll address sophisticated internal product challenges that impact many teams, and improve the experience of all of our users. This includes working on everything from integrating third-party data providers, to anti-fraud mechanisms, to helping define developer productivity toolsets. You’ll lead one of the areas that make up Trust & Safety: Foundations. The Trust & Safety team is in hyper growth in terms of its size and impact, which is why this is an outstanding opportunity to set and complete a product strategy that will craft the future of Affirm.
What You'll Do
- Lead and guide product direction for a cross-functional team of engineering, analytics, and platform partners. All with a platform approach.
- Engage and cultivate relationships with product, engineering, and platform partners to influence shared cross-team directions and manage risks or trade-offs.
- Define product requirements, work with the engineering team to drive requirements, work with engineering teams in sprint planning and prioritization of user stories to deliver the requirements, work with other team members on planning and launching the products/features.
- Work with analytics team to measure ongoing success of the product area and report to the leadership team
- Become an authority in Affirm’s internal developer experience, their difficulties, and opportunities for improvement. You will identify customer needs, business opportunities, and technology gaps through a combination of user research, feedback, data exploration, and competitive analysis
- Become an expert on industry trends of foundational platform capabilities, developer productivity and apply the knowledge to shape the roadmap.
- Communicate clearly and crisply with leadership partners and drive alignment across multiple teams and organizations through formal operational processes and in scrappy ways.
- Understand the levers to optimize developer productivity
What We Look For
- 4+ years of experience as a platform Product Manager
- Passion to drive organizationational and developer efficiency
- Strong written and verbal communication skills with the ability to articulate customer problems and drive alignment with cross-functional teams and leadership
- Experience managing technical software products from kick-off to post-launch
- Excellent at identifying and prioritizing high impact initiatives
- A scrappy, get-things-done attitude to make your product and team successful whether that means writing a QA plan or investigating the root cause of a customer support ticket
- The ability to turn incomplete, conflicting, or ambiguous inputs into solid action plans
- Excellent at establishing cross-functional relationships, tapping into those relationships and drive consensus to make progress
- Very good at influencing leadership and cross-functional teams
- Experience in Confluence, JIRA are preferred
- Familiarity with SQL and Spreadsheets for product analysis
Compensation & Benefits
We offer a competitive package, with some highlights listed below. However, the given figures are not guaranteed compensation ranges; rather, they are unbinding, approximate indications of what the salary may be for your awareness. The actual salary may be less than the lower range or greater than the upper range, depending on skills and experience. No employee is guaranteed salary at the amount of the lower range.
- Targeted Gross Monthly Salary: 22,042 - 24,247 PLN
- "FORMA" for tech, food and lifestyle, 1280 PLN
- Generous time off policies
- Away Days - wellness days to take off work and recharge
- Learning & Development programs
- Parental leave
- Robust health benefits
- Employee Resource & Community Groups
Location - Remote Poland
#LI-Remote
Affirm is proud to be a remote-first company! The majority of our roles are remote and can be located anywhere in the U.S. and Canada (with the exception of the U.S. Territories, Quebec, Yukon, Nunavut, and the Northwest Territories) unless the job indicates a different global location. We are currently building operations in Spain, Poland, and Australia. Employees in remote roles have the option of working remotely or from an Affirm office in their country of hire, and may occasionally travel to an Affirm office or elsewhere for required meetings or team-building events. Our offices in Chicago, New York, Pittsburgh, Salt Lake City, San Francisco and Toronto will remain operational and accessible for anyone to use on a voluntary basis, subject to local COVID-19 guidelines.
All full-time jobs at Affirm (excluding interns and apprentices) are tied to a transparent grade-based pay range taking location into account.
[Colorado Candidates] In accordance with Colorado’s Equal Pay for Equal Work Act, the grade for this position in Colorado is listed above. You can find the Colorado base pay range and benefits here.
At Affirm, People Come First is one of our core values, and that’s why diversity and inclusion are vital to our priorities as an equal opportunity employer. You can read about our D&I program here and our progress thus far in our 2021 DEI Report.
We also believe It’s On Us to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process.
By clicking "Submit Application," you acknowledge that you have read the Affirm Employment Privacy Policy, or the Affirm Employment Privacy Notice (EU) for applicants applying from the European Union, and hereby freely and unambiguously give informed consent to the collection, processing, use, and storage of your personal information as described therein.
Questions & answers for this position
- What is the type of contract for this position?The contract for this position is a Full-time contract
- What's the salary range for the Senior Product Manager, Trust & Safety Foundations position?The suggested salary for this position is $149,000-$204,250*
- Is telecommuting possible for this position?Yes, telecommuting is possible for this position
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