Senior Product Manager

We believe that we are better together and, at Tripadvisor, we welcome you for who you are. Our workplace is for everyone, as is our people powered platform. At Tripadvisor, we want you to bring your unique perspective and experiences, so we can collectively revolutionize travel and together find the good out there.

TripAdvisor is the world’s largest travel site helping hundreds of millions monthly consumers to know better, book better and go better to reach the full potential of every trip.   Within Tripadvisor, Hotels Meta Auction powers our meta search and price comparison product - the largest revenue driver of the company.  We process billions of concurrent auctions running on a monthly basis across more than a million hotels.

This Senior Product Manager position is within the Meta Auction Product team - the team that enables the commerce in this two-sided marketplace of travelers and advertisers (Online Travel Agencies and Hotel Chains). In this role, you will need to focus on both sides of the platform, finding solutions that are beneficial to the consumers and business customers alike. You are likely to tackle complex technical product areas, such as list sorting, offer ranking, bidding and other aspects of auction dynamics - many of them driven by Machine Learning models. As a Senior PM, you will influence the product strategy, own your roadmap and produce specifications that evolve the platform’s feature set for both internal and external customers, and work closely with engineering to ensure quality deliverables on-time.

TripAdvisor Meta Auction Product Managers work with teams of talented and passionate engineers, data scientists and analysts to build products that help our advertisers understand and acquire the business of our users - the travelers - in a targeted and optimized manner, ultimately improving their ROI and improving user experience on TripAdvisor. We are looking for passionate and data-driven Senior Product Managers to help innovate and execute product initiatives across the team.

This position is full time and remote.

Responsibilities

• Thrive in the complex technical ecosystem that is the Hotels Meta Auction, working on product areas, such as list sorting, offer ranking, bidding and other aspects of auction dynamics - many of them driven by Machine Learning models.
• Develop products and features that benefit its various stakeholders, while driving the best results for Tripadvisor.
• Understand and influence the product strategy of Meta Auction; actively contribute to OKR planning; build and own your roadmap.
• Develop requirements and specifications that are informed by the product strategy, competitive positioning, customer feedback, technical feasibility and your unique insight.
• Lead cross-functional teams throughout the software development lifecycle, owning the product from conception through launch to maturity and support.
• Embrace hypothesis testing methodology: work with Data Science, Analytics, Engineering to define, build and launch tests, internalize the learnings, iterate to find and roll out wins.
• Work closely with Customer Service and Sales teams to ensure a continuous two-way communication, informing, training and getting feedback from clients.
• Be data driven - always keep your metrics and measurement in mind. Wherever possible, use data to inform and strengthen your argument. Be comfortable to roll up your sleeves and dive into the data.

Qualifications

• 5+ years of comparable internet product management experience, including both B2B and consumer product management. Experience with Digital Advertising space, two-sided platforms, and/or Machine Learning driven products is preferred.
• Strong problem solving, analytic, and decision-making skills. Able to ask the right questions, interpret data and trends, diagnose problems, and formulate effective action plans to resolve issues.
• Strong technical and data skills. Able to dive into the design tradeoffs of Machine Learning model driven products (and iterative improvements thereof) in collaboration with Data Science / ML counterparts.
• Good business judgment when making decisions and understanding the relevance/impact of each decision on the strategic direction of the team and the business
• Self-motivation, autonomy and tenacity - you have a track record of taking on complex and broad problem sets, creating structure, mobilizing teams, and pushing forward through challenges. All while staying transparent and knowing when to ask for help.
• Excellent communication and interpersonal skills with various audiences across different seniority levels and a spectrum of functions.
• High attention to detail and the ability to effectively lead multiple projects at a time. Successfully able to meet deadlines.
• Comfortable with and adaptable to change. We work in an innovative fast growth environment where products and processes evolve rapidly.
• Teamwork skills essential; sense of humor preferred.
• Passionate about travel.

We strive to create an accessible and inclusive experience for all candidates. If you need a reasonable accommodation during the application or the recruiting process, please make sure to reach out to your individual recruiter or our team at [email protected]. 

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