Senior Product Manager, Threat Monitoring & Verification (Alarms)

Overview:

Verkada Alarms enable our customers to detect potential threats, verify through human-in-the-loop monitoring, and respond quickly to ensure the safety of property and people.

We are looking for a Senior Product Manager to drive the next generation of Verkada Alarms threat detection monitoring. In this role, your mission is to take our human-in-the-loop monitoring to the next level, developing solutions that require close to zero training of operators, 99.99% reliability in agent decisions, and industry leading response speed – all while keeping operations within defined cost parameters.

Responsibilities:

• Own human-in-the-loop monitoring workflows end-to-end for Verkada Alarms, ensuring that our sensor and AI detection capabilities are married seamlessly with our human verification and response workflows
• Expand our monitoring capabilities to international markets, working closely with partners to ensure our software integrates with their operations and they are brought online as quickly and efficiently as possible
• Understand the needs of customers from small to large, including those with Security Operations Centers (SOCs), and grow our monitoring solutions strategically to serve these markets

Requirements:

• 5+ years of experience in product management, preferably in B2B
• Undergraduate degree in Computer Science, Electrical Engineering, or similar quantitative field. MS, PhD, or MBA optional
• Proven history of designing and landing optimized user experiences; a strong intuition for simplifying complex concepts is critical to success in this role
• Ability to design operational workflows for efficiency, accuracy, and cost; prior operational experience is a plus
• Demonstrated ability to work cross functionally with both internal teams and 3rd party partners on mission critical operations

US Employee Benefits:

Verkada is committed to investing in the holistic health and wellbeing of all employees and their families. Our benefits and perks programs include, but are not limited to:

• Healthcare programs that can be tailored to meet the personal health and financial well-being needs - Premiums are 100% covered for the employee under most plans and 80% for family premiums
• Nationwide medical, vision and dental coverage
• Health Saving Account (HSA) and Flexible Spending Account (FSA) with tax saving options
• Expanded mental health support
• Paid parental leave policy & fertility benefits
• Time off to relax and recharge through our paid holidays, firmwide extended holidays, flexible PTO and personal sick time
• Professional development stipend
• Wellness/fitness benefits
• Healthy lunches and dinners provided daily