Get new job offers from in your mailbox every week

Receive more Product jobs in your inbox

Alma logo
Alma

Senior Product Manager (Support/Internal Tools)

InternshipSenior Product Manager$140,000-$160,000 Remote
This job offer is closed.
Browse more Senior Product Manager jobs

Alma is on a mission to simplify access to high-quality, affordable mental health care. We do this by making it easy and financially rewarding for therapists to accept insurance and offer in-network care. When a provider joins Alma, they gain access to a suite of tools that not only help them better run their business, but also grow it sustainably and develop as a provider. Alma is available in all 50 states, with over 11,000 therapists in our growing network. Anyone looking for a therapist can browse Alma’s free directory. Alma has raised $220.5M in funding from Insight Partners, Optum Ventures, Tusk Venture Partners, Primary Venture Partners, Sound Ventures, BoxGroup, Cigna Ventures, and Rainfall Ventures. Alma was also named one of Inc’s Best Workplaces in 2022. 

Senior Product Manager, Support/Internal Tools

Alma is seeking a mission-driven Senior Product Manager to lead our Support and Internal Tools squad. The Support / Internal Tools squad will introduce tools and resources that decrease providers’ (and ultimately, clients’) reliance on the CX team, and allows for providers and clients to more easily answer questions, or solve problems without the support of an Ops member. Additionally, the squad will be responsible for maturing our operational processes (particularly for the activation and CX teams) by implementing new internal tooling that allows for increased operational efficiencies.

In this role, you will be responsible for setting a product strategy, identifying a near-term roadmap, and leading a cross-functional squad of individuals to improve our Support and Internal Tools products. 

The ideal person for this role loves to collaborate with engineering and cross-department stakeholders to solve challenging problems and build highly-scalable solutions that translate into trusted and streamlined customer experiences.

What you’ll do:

  • Collaborate with internal business and operational stakeholders to identify new opportunities to serve our customers better and bring technology-enabled innovations to the platform.
  • Drive the product roadmap and set feature priorities through data-driven and customer-centric considerations to achieve the strategic goals and support the company's growth, working closely with a cross-functional team of engineers and analysts.
  • Define, track, and analyze overall performance and financial, customer, and operational metrics.

Who you are:

  • You have 4+ years of experience as a Product Manager with a strong desire to own a product strategy and roadmap
  • You possess a clear and engaging communication style with a track record of building positive relationships across a broad, diverse organization.
  • You are adept at agile methodologies and taking an iterative approach to problem solving
  • You have a history of balancing quantitative data against intuition in decision-making and successes.
  • You value a culture of inclusion and empathy.
  • You feel a passion for Alma's mission – to improve the therapy experience for providers and their clients and simplify access to care.

Salary Band: $140,000-$160,000

Alma’s compensation philosophy is driven by our company value of building equity. To best ensure pay equity, we typically bring in new hires near the middle of our listed salary bands and we do not negotiate our compensation (i.e. all people hired at the same level & role are brought in at the same salary, equity, and benefits). The recruiter you work with can provide more details on our philosophy.

All Alma jobs are listed on our careers page. We do not use outside applications or automated text messaging in our recruiting process. We will not ask for any sensitive financial or identification information throughout the recruiting process. Any communication during the recruitment process, including interview requests or job offers, will come directly from a recruiting team member with a helloalma.com email address.

Questions & answers for this position
  • What is the type of contract for this position?
    The contract for this position is a Internship contract
  • What's the salary range for the Senior Product Manager (Support/Internal Tools) position?
    The suggested salary for this position is $140,000-$160,000
  • Is telecommuting possible for this position?
    Yes, telecommuting is possible for this position
About Alma
Alma makes it easy to find high-quality, affordable mental health care.
Website
Industry
Health Care, Medical
Founded
2018
Size
251-1K employees

Similar jobs
Productboard logo
Senior Product Manager - Collaboration
ProductboardSenior Product ManagerFull-time€77,000-€101,000*
Consumer Research
Product Management
251-1000 employees
Health insurance
Paid time off
Professional development opportunities
Wellness programs
Stock options
Mental health wellbeing support
Volunteer opportunities
Transparency
FinTech
Human Resources
1K-5K employees
Home office stipend
Employee discount programs
Mental health wellbeing support
Parental leave
Company-wide events and team-building activities
Cypress.io logo
Senior Product Manager
Cypress.ioSenior Product ManagerFull-time$132,000-$184,000*
Developer Tools
SaaS
51-250 employees

Get new job offers from in your mailbox every week

Receive more Product jobs in your inbox

Wise logo
Senior Product Manager - CS Experience
WiseSenior Product ManagerFull-time$132,000-$184,000*
Finance
Financial Services
1K-5K employees
Wise logo
Senior Product Manager - CS Experience
WiseSenior Product ManagerFull-time$132,000-$184,000*
Finance
Financial Services
1K-5K employees
Etsy logo
Senior Product Manager, AML Compliance
EtsySenior Product ManagerFull-time$147,100-$204,600*
E-Commerce
Internet
1K-5K employees