What is the type of contract for this position?

The contract for this position is a Freelance contract

What's the salary range for the Senior Product Manager - Super App position?

The suggested salary for this position is $58,000 - $120,000*

Is telecommuting possible for this position?

No, telecommuting is not possible for this position

Senior Product Manager - Super job at Yassir

Yassir is the leading super App for on demand, ride-hailing, last-mile delivery, payment services and more, set to change the way daily services are provided. It currently operates in 45 cities across multiple countries. It has raised $150 million in Series B funding, five times what it raised in its previous priced round last November with world class investors such as BOND and Y Combinator, which is the precursor of the likes of Airbnb, Stripe, Dropbox, Doordash, among others.

We’re not just about serving people - we’re about creating a marketplace to bring people what they need while infusing social values.

About the role

Initially, you would be expected to solely focus on customer communication scope
The scope of customer communication is everything related to communication with customers on super app : In-app chat between customers and drivers, Push notifications service and experience, Customer care, Voip, Email service and XP.. etc
The objective is to lay good foundations in terms of vision, product initiatives and discovery and delivery processes
After that, you would be expected, in parallel of overseeing customer communication scope, to pick up various new topics that can come up, run them autonomously until we hire dedicated PM

Role & Responsibilities

Develop and execute strategies for customer communication scope and other initiatives to improve customer’s experience
Lead the end-to-end product lifecycle, from conception through launch and beyond, ensuring successful implementation and continuous improvement.
Analyze market trends, customer feedback, and performance data to inform product strategy and feature development.
Collaborate with cross-functional teams including marketing, Ops, engineering, and design to deliver high-impact products.
Manage stakeholder relationships effectively, particularly in a remote setup, ensuring clear communication and alignment of objectives.
Foster a culture of innovation and resourcefulness, continuously seeking new ideas and approaches to enhance our product
Manage the day-to-day routines, including agile ceremonies, backlog management, project and program management, OKRs, etc.

Required qualifications :

Bachelor’s degree in Computer Science, Business Administration, or related field.
Proven work experience (5+ years) as a product manager in the tech industry
Prior experience in business related field is a plus
Previous experience managing Associate Product Managers is a plus

Desired skills

Generalist profile / Well-rounded in product management
Good strategic thinking
Highly autonomous
Flexible
Self-driven with very strong bias to action
Strong written and verbal communication skills

At Yassir, we believe in the power of diversity and the importance of an inclusive culture. So, if you're ready to bring your unique perspective and experiences to the table, then we're excited to listen.

Don't just apply for a job, come and be a part of our journey. Let's create a better tomorrow together.

We look forward to receiving your application!

Best of luck,

Your Yassir TA Team