Senior Product Manager, Subscriptions

The ideal candidate is a capable technical product leader with experience leading internal services that are the experience unlock to business and customer-facing capabilities. In addition, candidates will have exceptional communication, project management skills, team building, and entrepreneurial drive all while contributing to a shared Firefox product vision.

About Firefox Product Management

We are building a culture of adaptable Product leaders, who believe that Product Management is an apprentice craft and fostered through open dialogue and feedback.

Note: Our team does more than mindlessly move metrics-—we wake up excited to bring to life the next wave of internet experiences for our customers and the world.

You've got this if you are ...

• A leader who believes in driving products to scale.
• Inspired by what's possible.
• Passionate about creating great customer experiences.
• A curious and self-directed learner.
• Recommender system technology expertise including experience with Machine Learning systems.
• Experience planning API service roadmaps and offerings to maximize future product vision.
• Experience participating in hiring and recruiting team members.
• Believer in the value of commercial and noncommercial user scenarios.
• Capable of prioritizing user privacy over advertiser goals every time.
• Experienced writing out technical product requirements throughout a service stack.
• Team oriented.
• Highly skilled at partner management and engagement.

Responsibilities

• Create and pilot new account and subscription system capabilities scaling out to integrated technologies.
• Collaborate with engineering and cross group of stakeholders to ensure new services have policy requirements are built-in.
• Help identify new opportunities to unlock future capabilities through subscription offerings.
• Educate internal partners on the capabilities of the subscription platform.
• Contribute to a great product team. Lead by example for product managers on business modeling, ad ecosystems, and the foundations of good product management.
• Collaborate with engineers, user experience, and other team members to define and articulate product experiences.
• Evangelize and tell the story of Firefox Account and Subscription products internally and with partners and agencies.
• Stay ahead of account and subscription trends to translate into advancements in Firefox.
• Balance technical, customer, and business insight.
• Contribute to healthy product team relationships.
• Bring your full and authentic self!

Benefits

• A non-profit (Mozilla), our purpose is our mission.
• Learn from a diverse and opinionated leadership team.
• A great place to learn and develop the craft of product management.
• Receive generous training allocation and continuous learning support.
• Remote-friendly work environment.
• Choose your own computing device.
• Shape the future of the internet!

Qualifications

• Eight or more years of product management experience including impactful leadership roles on major projects.
• Skill and experience participating in external partner calls and discussions.
• Drive independently at high velocity towards an aligned product strategy.
• Proficient with SQL and rich data analytics.
• You can reason through problems from multiple perspectives.
• You have excellent interpersonal skills and can communicate complex ideas in written and verbal communication understood by specialists and non-specialists alike.
• Direct API product management for high-volume (thousands of requests per second) cloud services.
• Experience collaborating with Data Science in a product leadership role.

About Mozilla 

Mozilla exists to build the Internet as a public resource accessible to all because we believe that open and free is better than closed and controlled. When you work at Mozilla, you give yourself a chance to make a difference in the lives of Web users everywhere. And you give us a chance to make a difference in your life every single day. Join us to work on the Web as the platform and help create more opportunity and innovation for everyone online.

Mozilla understands that valuing diverse creative practices and forms of knowledge are crucial to and enrich the company’s core mission.  We encourage applications from everyone, including members of all equity-seeking communities, such as (but certainly not limited to) women, racialized and Indigenous persons, persons with disabilities, persons of all sexual orientations, gender identities, and expressions.

We will ensure that qualified individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment, as appropriate. Please contact us at [email protected] to request accommodation.

We are an equal opportunity employer. We do not discriminate on the basis of race (including hairstyle and texture), religion (including religious grooming and dress practices), gender, gender identity, gender expression, color, national origin, pregnancy, ancestry, domestic partner status, disability, sexual orientation, age, genetic predisposition, medical condition, marital status, citizenship status, military or veteran status, or any other basis covered by applicable laws.  Mozilla will not tolerate discrimination or harassment based on any of these characteristics or any other unlawful behavior, conduct, or purpose.