Signifyd logo
Signifyd

Senior Product Manager

Full-timeSenior Product Manager$181,800 - $223,000*
Remote US
Health insurance
Parental leave
Company-wide events and team-building activities
When applying, please mention you found this role on WeLoveProduct - it helps Signifyd track where great candidates come from 🙌

About Signifyd

At Signifyd, we empower businesses to thrive in the digital commerce era by eliminating fraud and creating seamless post-purchase experiences. Our mission is to build trust at every step of the customer journey — from checkout to return.

As we scale our new Intelligent Returns portfolio, we are seeking passionate product leaders to shape the future of post-purchase innovation — delivering speed, intelligence, and personalization to merchants and their customers. 

Role Overview

We’re looking for a Senior Product Manager to own and scale our newly-launched decisioning products: Instant Refunds and Selective Appeasements. These products sit at the core of Signifyd’s expansion beyond fraud — applying machine learning to solve costly, complex problems in returns.

This is a deeply 0-to-1 role. You’ll work directly with our first customers, iterate quickly, shape product-market fit, and collaborate tightly with data scientists, GTM teams, and engineers. The right candidate is comfortable owning ambiguity, moving fast, and staying close to customers.

Key Responsibilities

  • Own the end-to-end lifecycle of Instant Refunds and Selective Appeasements, from product vision to execution and growth.
  • Partner with Data Science to shape and iterate on ML models that power decisioning for returns and appeasements.
  • Define decision outcomes and feedback loops — work with internal teams and merchants to generate quality labels and measurable results.
  • Work closely with early design partners to refine user experience and ensure product impact.
  • Collaborate with Customer Success, Sales, and Product Marketing to support deployments, craft narratives, and drive adoption.
  • Gather qualitative and quantitative feedback from merchants to continuously refine roadmap priorities.
  • Maintain a strong pulse on the evolving e-commerce returns landscape and merchant pain points.
  • Operate with urgency and autonomy, making decisions that accelerate value delivery.
  • Expected 30% travel

Required Skills and Qualifications

  • Experience shipping AI- or ML-based decisioning products, especially those where model outputs are core to product value.
  • Ability to work cross-functionally with Data Science, Engineering, and GTM teams.
  • Familiarity with labeling strategies, model evaluation, and feedback data loops.
  • Comfort navigating ambiguity, making fast iterations, and working closely with customers.
  • Strong written and verbal communication skills — able to influence across technical and non-technical teams.
  • Deep sense of ownership, grit, and bias for action.

Desirable Attributes

  • Experience working on returns, post-purchase workflows, or fulfillment operations.
  • Familiarity with the e-commerce or retail ecosystem (especially mid- to enterprise-scale merchants).
  • Experience launching products with early design partners or in pilot/PPOV environments.

#LI-Remote

Benefits in our US offices:

  • Discretionary Time Off Policy (Unlimited!)
  • 401K Match
  • Stock Options
  • Annual Performance Bonus or Commissions
  • Paid Parental Leave (12 weeks)
  • On-Demand Therapy for all employees & their dependents
  • Dedicated learning budget through Learnerbly
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Flexible Spending Account (FSA)
  • Short Term and Long Term Disability Insurance
  • Life Insurance
  • Company Social Events
  • Signifyd Swag

We want to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process.

Signifyd provides a base salary, bonus, equity and benefits to all its employees. Our posted job may span more than one career level, and offered level and salary will be determined by the applicant’s specific experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data.

USA Base Salary Pay Range
$160,000$190,000 USD
Questions & answers for this job
  • What is the type of contract for this job?
    The contract for this job is a Full-time contract
  • What's the salary range for the Senior Product Manager position?
    The suggested salary for this job is $181,800 - $223,000*
  • Is telecommuting possible for this job?
    Yes, telecommuting is possible for this job
About Signifyd
Signifyd’s ecommerce fraud protection platform has 3 services for companies: revenue protection, abuse prevention & payment compliance.
Website
Industry
Cyber Security, E-Commerce
Founded
2011
Size
251-1K employees

Similar jobs
Elli logo
Senior Product Manager Energy (all genders)
ElliFull-time
$153,000 - $203,147* (est.)
51-250 employees
Cabify logo
Senior Product Manager - Fintech
CabifyFull-time
$153,000 - $203,147* (est.)
Internet
Logistics
1K-5K employees
Health insurance
Samsara logo
Senior Product Manager - Fleet Security and Mexico Growth
SamsaraFull-time
$180,000 - $216,000* (est.)
14 hours ago
Business Intelligence
Cloud Data Services
1K-5K employees
Home office stipend
Asynchronous work
Learning and development budget

Be the first to apply to your next dream role

Get new Product & Design jobs offers in your mailbox every week

Email Marketing
Marketing
251-1K employees
Paid time off
Home office stipend
Transportation
Tuition reimbursement
Employee discount programs
Parental leave
Commuter benefits
Certn logo
Senior Product Manager
CertnFull-time
$153,000 - $201,574* (est.)
yesterday
251-1K employees
Paid time off
Professional development opportunities
Deel logo
Senior Product Manager, US Payroll
DeelFull-time
$150,000 - $200,000* (est.)
FinTech
Human Resources
251-1K employees
Health insurance
Paid time off
Employee discount programs