Senior Product Manager, Shop Growth

About Shopify

Opportunity is not evenly distributed. Shopify puts independence within reach for anyone with a dream to start a business. Since 2006, we’ve grown to over 10,000 employees and generated over $500 billion in sales for millions of merchants in 175 countries. Every 28 seconds, an entrepreneur on Shopify makes their first sale.

This is life-defining work that directly impacts people’s lives as much as it transforms your own. This is putting the power of the few in the hands of the many, is a future with more voices rather than fewer, and is creating more choices instead of an elite option.

About you

Moving at our pace brings a lot of change, complexity, and ambiguity—and a little bit of chaos. Shopifolk thrive on that and are comfortable being uncomfortable. That means Shopify is not the right place for everyone.

Before you apply, consider if you can:

• Care deeply about what you do and about making commerce better for everyone
• Excel by seeking professional and personal hypergrowth
• Keep up with an unrelenting pace (the week, not the quarter)
• Be resilient and resourceful in face of ambiguity and thrive on (rather than endure) change
• Bring critical thought and opinion — and embrace differences and disagreement to get shit done and move forward
• Work digital-first for your daily work

The Shop App team is on a mission to redefine how the world shops. We’ve already upgraded the way buyers checkout and track their orders, and become one of the most downloaded apps in app stores. But there are so many more firsts to come. We believe it’s time for buyers and merchants to be connected in ways they never have been before. For the millions of entrepreneurs and businesses out there, Shop is an audience and a mobile storefront at your fingertips. We’re making shopping better and we need incredible people to make it happen.

As a Senior Product Manager for our Shop App team, you will leverage your expertise and insights in consumer-facing products to drive innovation and meet the needs of our customers. One of your key responsibilities will be driving growth and new customer acquisition. You will work closely with the Director of Brand to develop and execute strategies for acquiring new customers. This will involve running experiments on a small scale and, if successful, scaling them up to drive significant growth.

• Experience as a Product Manager for a consumer-facing product.
• Proven track record of finding creative and effective solutions to overcome challenges and drive growth.
• Highly proficient in SQL and data analysis, with a passion for diving deep into data and discovering insights that drive your product roadmap.
• Experience collaborating with and inspiring designers, developers, marketers, and customers in an agile environment.
• Experience creating and iterating on product roadmaps.
• Ability to define and prioritize multiple initiatives while working cross-functionally and managing complex, technical and non-technical stakeholder relationships.
• Excellent communication skills, and the ability to work across multiple products aligning on goals and deliverables.
• Genuine user empathy and passion for solving their most complex problems with the products you ship.
• An entrepreneurial mindset - you must be comfortable rolling up your sleeves, thriving in ambiguity, and getting the work done.
• A talent for storytelling.

Nice to have:

• Experience building and shipping products in the ecommerce space. 
• Founder and/or startup experience.

Interested? Hit apply and let us know why you’d be a great match for the role!    

Our belief is that a strong commitment to diversity & inclusion enables us to truly make commerce better for everyone. We encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities, and/or people with intersectional identities. Please take a look at our Sustainability Reports to learn more about Shopify’s commitments to our communities, and our planet.

All your information will be kept confidential according to EEO guidelines.