Senior Product Manager - Self Serve

We’re living at the dawn of a borderless world, but most people still don't have the tools needed to engage in critical high-trust services including everything from access to financial services, to sharing assets in peer-to-peer marketplaces, and even managing talent. At MetaMap, our work is centered on addressing this gap by building an identity data protocol that surfaces merits in the form of legal, financial, and work data. We’re energized by the unlimited potential that comes from this collective coordination, the removal of barriers to access, and the future we’re building towards — one that is interconnected and equitable. If you believe in our mission to help unlock borderless growth too, come join the MetaMap team!

About the role

• The self-serve team is in charge of driving product-led growth for MetaMap as we scale across product verticals, industries, and geographies. We make help prospects and customers meet their business objectives by simplifying how they can understand, evaluate, integrate, and activate our products.

• We’re looking for a product manager who can work autonomously to set a strong vision, drive alignment across the company and all product teams, and build frictionless and effective self-serve experiences for merchants to onboard, integrate, and activate with MetaMap.

Key responsibilities

• Drive growth of SMB merchants using self-serve strategies

• Set a vision for best-in-class frictionless and delightful onboarding and activation experiences

• Work closely with our customer success, engineering, and design teams and to research problems and develop solutions

• Partner with sales, finance, ops to roll out integrated, cohesive, and scalable self-serve processes and experiences

• Work autonomously and take ownership of a driving forward the self-serve objective for the company

Skills & Experience

• 3+ years of product management experience

• 5+ years of total work experience with solving complex problems at scale

• Experience driving results at a PM on an agile team at a high-growth B2B SaaS company

• Demonstrated ability to identify problems using data-driven customer insights and implement elegant and effective solutions

• Passion for MetaMap’s mission and ideally experience with our primary industries (fintech, crypto, ridesharing, HR tech)

• Demonstrated ability to provide structure to ambiguous problems and drive impact in a highly dynamic and fast-paced environment

• Strong written and verbal communications in English

MetaMap is building tools that power a borderless world where everyone has equal access to opportunity based on their merits. As a proud equal opportunity employer, we live by these same values, celebrate diversity, and are committed to creating an inclusive environment for all of our employees. We are also committed to a fair and inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. 

We evaluate all employees and job applicants consistently, without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or any other legally protected class. All employment decisions including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. Additionally, we consider qualified applicants with criminal histories for employment on our team, and always assess candidates on an individualized basis.