Senior Product Manager, Search Ranking

Etsy is the global marketplace for unique and creative goods. We build, power, and evolve the tools and technologies that connect entrepreneurs with buyers around the world. Etsy, Inc.'s 'house of brands' portfolio has expanded to now include four individually distinct ecommerce brands -- Etsy, fashion resale marketplace Depop, musical instrument marketplace Reverb, and Brazil-based handmade goods marketplace Elo7. As an Etsy employee, you'll tackle unique problems alongside talented coworkers committed to Keeping Commerce Human. We're large enough that you'll focus on meaningful, complex challenges, but small enough that you can make a rewarding impact.

Etsy has an inventory unusually unique to the e-commerce space and a customer base passionate about high quality products. As the Product Manager for Search Ranking, you will be responsible for helping buyers find the perfect item by defining the vision and strategy for ranking and relevance, and carrying it out!

Lead the core technology driving our customer outcomes, working with domain specialists to improve the search experience for millions of buyers every day. You will work closely with design and experience teams to provide the right information, at the right time for our buyers and sellers. You will play a central role in blending state of the art research for information retrieval, personalization, and relevancy to help buyers navigate Etsy’s extensive marketplace and deliver outstanding customer experiences. You will closely partner with extraordinary talent across engineering, design, seller communications and marketing, to build an industry leading search experience!

About Search Ranking

At Etsy, the Search Ranking team is responsible for understanding what a buyer is truly seeking and how a buyer's previous experiences play into what they are looking for today. They work to tease apart the different factors that go into a buying decision and ensure that our ML models are able to present the ideal set of products for every single query. Search Ranking also ensures that our sellers are given every advantage to succeed on Etsy. They pave the road for our dedicated creators and their remarkable products and guide our buyers to the perfect products. At its core, Search Ranking is the matchmaker between both sides of our marketplace and seeks to build the bridges connecting the two.

The bread and butter of the team is the union of state of the art research in machine learning and information retrieval and deep understanding of both our buyers and sellers. When combined, the team is able to build extensive machine learning models that allow our buyers to see relevant and timely items while allowing our sellers to succeed on the merits of the products. Deep understanding of the key factors driving the buying decision is core to building robust ranking systems which drive millions of searches every day.

This is a full-time position reporting to the Director of Product. For this role, we are considering candidates based in the United States who are either remote, flex, or office-based. Etsy offers different work modes to meet the variety of needs and preferences of our team. Learn more about our flexible work options and vaccination policy here.

About the Role

• Lead product management for one of Etsy’s highest performing product teams and build roadmaps for Search Ranking across Etsy’s mobile and web properties
• Define vision and strategy, setting the stage for long term, continued success
• Work with partner teams to gather input and define priorities leading to product execution
• Integrate usability studies, quantitative and qualitative research and market analysis into product design
• Define, build and analyze metrics for the success of products
• Blend applied research with strong incremental delivery

About You

• BA/BS in Computer Science or related technical field or equivalent practical experience
• Meaningful experience working in Search or other similar fields
• Experience working with highly cross functional teams
• Excellent communicator, able to talk shop with engineering partners, and communicate vision to business leaders
• Strong desire to continually innovate and incrementally deliver value

Preferred Qualifications

• Entrepreneurial drive and demonstrated ability to achieve stretch goals in an innovative and fast-paced environment
• 7+ years product management
• Excellent problem-solving, organizational skills, and search intuition with the ability to evolve product strategy based on research, data and industry trends
• Experience developing Search and Machine Learning driven products or technologies is helpful
• Experience with e-commerce or two-sided marketplaces
• Experience with relevance and ranking algorithms

If you're interested in joining the team at Etsy, please send a cover letter and resume telling us why you'd be right for the position. As you've hopefully seen already, Etsy is a place that values individuality and variety. We don't want you to be like everyone else -- we want you to be like you! So write to us and tell us what you're all about.

At Etsy, we believe that a diverse, equitable and inclusive workplace makes us a more relevant, more competitive, and more resilient company. We encourage people from all backgrounds, ages, abilities, and experiences to apply. Etsy is an equal opportunity employer. We do not discriminate on the basis of race, color, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender, gender identity or expression, pregnancy or caregiver status, veteran status, or any other legally protected status. We will ensure that individuals with disabilities are provided reasonable accommodations to participate in the job application and interview process, to perform essential job functions, and to receive other benefits and privileges of employment. While Etsy supports visa sponsorship, sponsorship opportunities may be limited to certain roles and skillsets.

Many Etsy roles are open to remote candidates, and you'll be able to identify which ones within the location header of each job description. We're open to remote hires from all U.S. states except Hawaii and Alaska. For candidates who will work remotely from Colorado, visit this link for information related to Colorado's Equal Pay for Equal Work Act.