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Senior Product Manager - Quality, Fraud, Compliance

Full-timeSenior Product Manager$132,000-$184,000*
Please let Stuart know you found this offer on WeLoveProduct as a way to support us 🫶
Stuart (DPD Group) is a sustainable ? last-mile logistics company that connects retailers and e-merchants to a fleet of geolocalised couriers across several countries in Europe. 

Our Mission ?
We are an impact-driven company that aims to build the future of logistics for a more sustainable world: shared, efficient and reliable. We are committed to creating a new standard for urban deliveries that meet today’s environmental and social challenges while offering a premium delivery experience blending speed, flexibility and convenience.

Our motto: “Make every delivery a moment all of us can truly celebrate!” More than 3000+ leading brands already partner with us across Restaurants, Grocery, Retail & Luxury, eCommerce and Professional Services to deliver all types of goods at the tap of a button. Stuart is a highly diverse and inclusive company of 600+ talents from 90+ countries working in Paris ??, London ??, Barcelona, Madrid ??, Poland ??, Portugal ?? and remotely around the world ?

It’s the right moment and the right place for us to make an impact on millions of people, as home delivery services hit a record high. And guess what? You can help us fulfil our vision ?

Let's talk about Product Management ?

The Product team's vision is to have the right problem and solve the problem right. We are the builders, innovators, and fine-tuners on a mission to ship the right products to our clients while offering the best experience to our couriers. We’re passionate about looking at problems in fresh and innovative ways – every problem is just an opportunity for a great solution. Together, we're building the world’s most advanced and scalable delivery management platform and crafting the future of logistics for a sustainable world: shared, efficient, and reliable ?

Quality, Fraud, Compliance (QFC) ??‍♀️

The QFC team's mission is to develop efficient, intelligent, preventive, or reactive solutions to minimize fraud, quality, and compliance issues. This is critical for our business, as it impacts brand image, courier experience, client experience, and implies legal risks and internal costs.
By joining our team as a Senior PM for Quality, Fraud, and Compliance, you will be working closely with your Operator stakeholders to guarantee the most qualitative and compliant driver fleet, to better serve clients, and improve operational efficiency. You will report to our Head of Product for Drivers, Clémence Dupuy, based in Paris, and will progress within a team of 13 other experienced Product Managers across Paris, Barcelona, and Krakow. More information on what it is to be a Product Manager at Stuart from Szymon.

What will I be doing? ?

  • Defining your team’s strategy: Set up Objectives and Key results aligned with the vision, mission, and company’s objectives.
  • Turning facts into insights: Capture opportunities from a wide range of inputs by getting regular user touchpoints, researching, analyzing data, and benchmarking the industry.
  • Owning your team’s roadmap: Prioritise the most impactful opportunities for your team, keeping the focus on delivering outcomes.
  • Fostering collaboration: Collaborate with your team and help them champion forward-thinking strategies in order to tackle the opportunities you identified.
  • Launching Projects: Lead the rollout of your team’s projects, regularly update users & stakeholders, evaluate (quantitative and qualitative) the success of the solutions deployed.
  • Demonstrating team leadership: Bring your team together, leverage the synergies, keep your team strong and healthy.

What do we need from you? ?

  • 3+ years experience as a Product Manager.
  • Entrepreneurial mindset, ambitious and agile.
  • Ability to take initiative and deliver results in a fast-paced environment.
  • Ability to influence multiple stakeholders without direct authority.
  • Excellent written and verbal communication & presentation skills.
  • Proven experience leading a team.
  • Fluency in English.
  • Nice to have: Experience in the logistics/transport industries.

The stuff you wanna know... ?

  • Work-life balance - work from home and flexible hours ?
  • Option to work remotely anywhere in Spain ??
  • Ticket Restaurant by Edenred (€11 daily) ?
  • Unlimited access to Udemy for all your learning and development needs ?
  • Stuart Academy with regular workshops, Stu-Classes, and Stu-Talks ?
  • Stuart is putting Mental Health Awareness first! Wellness Allowance (€40 monthly) to use in any gym or sport class ?
  • Private healthcare provided by Sanitas ?‍⚕️
  • Work-from-Abroad policy (enjoy 30 days per year working from anywhere!) ?
  • Work in an international, dynamic and passionate environment with a company culture focused on learning and development ?
You’ve read all this way but you’re missing a skill or two? No problem, it’s our job to up-skill you to take your career to the next level. What we’re trying to say is, don’t be afraid to apply if you don’t tick all the boxes ??

At Stuart, we believe that employees today want to evolve in collaborative, high-growth environments where they can demonstrate their abilities and thrive both professionally and personally. We are convinced that employees need to find alignment between their inner values and their company’s culture and mission to unlock their full potential. We work to create a culture of empowerment, continuous learning and growth where everyone can bring expertise, own projects and easily measure their impact ?

Stuart is proud to be an equal opportunity workplace dedicated to promoting diversity. We don’t discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status ?

Please note: Our Talent Acquisition Team is international coming from across the world ?We kindly ask you to please submit your CV and application in English so that it can be reviewed correctly (unless the job posting is in a language other than English). Thank you ?

Want to learn more about us? Visit 
Questions & answers for this position
  • What is the type of contract for this position?
    The contract for this position is a Full-time contract
  • What's the salary range for the Senior Product Manager - Quality, Fraud, Compliance position?
    The suggested salary for this position is $132,000-$184,000*
  • Is telecommuting possible for this position?
    Yes, telecommuting is possible for this position
About Stuart
Start delivering happiness to all your clients, on-demand
Logistics, Supply Chain Management
1K-5K employees

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