Senior Product Manager, Provider Engagement

About The Role

We’re looking for a product manager to drive our provider experience and engagement to new heights.

The provider experience is the backbone of how Headway providers deliver care. Providers manage their schedule, confirm sessions with clients & get paid all through Headway’s platform. As a product manager on provider engagement, you will be in the driver’s seat to build experiences that make a provider’s day to day less stressful and more productive. You will help define product strategy for this budding new area, own the roadmap & collaborate with a talented cross-functional team to build a product that providers love and find new ways for Headway to make an impact in our providers’ practice. If helping providers do what they do best (more time with patients, fewer tasks!) sounds compelling to you, this is the role for you. 

What you’ll do at Headway:

• Craft delightful, data-driven product experiences to ensure our providers can manage their schedule, communication, and practice with ease & efficiency.
• Evolve & expand the strategy for how we can add value to a provider’s practice across different provider groups.
• Work closely with design, engineering, data, ops and other cross-functional partners to learn quickly and ship quickly.
• Deeply understand and embody the voice of our providers.

You’ll be great for this role if you:

• 1 -> 100+ product experience: You have 5+ years of experience improving and iterating on product experiences that customers love.
• Thrive in ambiguity: You love tackling ambiguous problems in a fast-paced environment with an optimistic and energizing attitude.
• Empathetic: You possess deep user empathy, have strong intuition on how they think, and love delighting them.
• Results-driven: You are a master at digging into data, defining clear goals, running toward them & bringing your team along the way.
• Appreciate quality: You have an exceptionally high bar for building incredible experiences. 

Compensation and Benefits:

• Salary information is based on a single salary target per role:
• The starting salary for Senior Product Manager, Provider Engagement is $200,000.

• Benefits offered include:
• Equity Compensation
• Medical, Dental, and Vision coverage
• HSA / FSA
• 401K
• Work-from-Home Stipend
• Therapy Reimbursement
• 16-week parental leave for eligible employees
• Carrot Fertility annual reimbursement and membership
• 13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st
• Flexible PTO
• Employee Assistance Program (EAP)
• Training and professional development