Senior Product Manager, Platform

We see ourselves as enablers of payments innovation. By providing a single point of integration to the real-time transaction data that exists within the world’s largest payment networks, Fidel liberates developers from the obstacles of time, cost, and compliance that can hinder their ability to build engaging user experiences. Using Fidel’s platform, companies like RBC, Perkbox, British Airways, and Klarna have built some of the sleekest payments-led user experiences being used today.

Launched in 2018 by Dev Subrata and Andre Elias, Fidel is headquartered in Soho, London, with offices also in Lisbon and New York. We’re backed by investors including Nyca Partners and QED Investors.

In this exciting period of growth, we are now looking for an experienced Senior Product Manager, Platform who wants to be part of this journey.

What you'll do...

• Collaborate closely with Engineering, Security, Data, Operations, Legal and cross-functional teams to identify and build new internal and external products;

• Define and own the platform product roadmap, and engage with leadership to get buy-in and secure resources;

• Own the vision to keep the teams aligned with the company's OKRs;

• Be responsible for writing detailed user stories, scoping and prioritising work alongside Engineering and other cross-functional teams and stakeholders;

• Provide leadership in developing our platform services over time.

• Manage a junior Product Manager to help support key platform initiatives

We want you, if you...

• Are results-driven and understand that focus is key to success;

• Have experience in building platform products and in serving both internal and external customers/stakeholders;

• Have experience managing technical software products from idea to release;

• Have experience with stakeholder management including navigating difficult situations, negotiating timelines, and influencing internal and external stakeholders;

• Have experience effectively leading conversations with engineering;

• Have ability to influence multiple stakeholders without direct authority;

• Show an analytical mindset - you can clearly link features to the metrics they are able to drive. You gain extensive insights from qualitative and quantitative data;

• Show the ability to balance many projects and stakeholders at once - organization and comfort with ambiguity is key;

• Have strong executive presence, being able to build strong ideas grounded in logic and communicate them effectively.