Senior Product Manager, Payments

We are seeking a Sr Product Manager who is interested in creating innovative payments products and scaling and strengthening existing payments products to serve the needs of Small and Medium Business (SMB) partners. 

About Gusto

Gusto is a modern, online people platform that helps small businesses take care of their teams. On top of full-service payroll, Gusto offers health insurance, 401(k)s, expert HR, and team management tools. Today, Gusto offices in Denver, San Francisco, and New York serve more than 200,000 businesses nationwide.

Our mission is to create a world where work empowers a better life, and it starts right here at Gusto. That’s why we’re committed to building a collaborative and inclusive workplace, both physically and virtually. Learn more about our Total Rewards philosophy. 

You will build new payments products by working with our Banking and Fintech partners, and our Engineering, Design and Data Science teams with a goal of accelerating SMBs path to success. Your attention to detail, focus on accuracy and precision on payments, the ability to scale products will help fortify our existing payment products to help us better serve our expanding customer base. You will also build tools that will help our Payment Operations team manage the increasing payment volume through our system. You will partner with the vertical product teams to create the best payment experiences for our Gustomers.

The Payments product is part of the Platform Product team where we focus on delivering robust and reusable payments capabilities that accelerate Gusto’s business segments. We innovate on new products that help streamline our Gustomers’ operations. You will be joining a small, but growing team of Product Managers who are delivering products that have a positive impact on hundreds of thousands of small and medium businesses and their employees.  

Here’s what you’ll do day-to-day:

• Shape and drive the strategy for Payments at Gusto  driven by market research and insights on customer needs
• Effectively collaborate with Engineering, Design, Data Sciences to develop new products and enhance our platform by defining, documenting and communicating the requirements of product initiatives
• Work closely with Engineering and Payment Ops to ensure the robustness and accuracy of our payments system to ensure that we enable the success of Gusto and the SMBs who depend on us. 

Here’s what we're looking for:

• 8+ years of Product Management experience
• Demonstrated experience in shipping products with great user experience 
• Strong written and verbal communication skills that can help the team understand customer problems and drive prioritization
• In depth knowledge of ACH/cards/RTP and emerging payment rails. 
• Problem solver who can move from presentations for executives to detailed specifications for products, leading API discussions with engineers. or scraping up SQL while product dashboards are being built

At Gusto, we strive to provide rewards that empower employees to achieve their financial and personal goals. We offer competitive compensation packages with a strong emphasis on equity based compensation (ownership in Gusto). To learn more about Gusto’s compensation philosophy and benefits offerings please view our Total Rewards Approach page.

Our cash compensation range for this role is $154,000/yr to $211,000/yr in Denver & most remote locations, and $187,000/yr to $249,000/yr in San Francisco & New York. Final offer amounts are determined by multiple factors, including candidate experience and expertise, and may vary from the amounts listed above.

Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. 

Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at [email protected]. 

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