Senior Product Manager, Payments

Product Management at Deliveroo takes many forms. We’re a consumer-facing brand, with websites and mobile apps that help hungry customers find great quality food to be delivered to them any time day or night. We’re a logistics company, directing a fleet of riders around major cities across the globe using a dedicated native app. We’re a partner to restaurants and grocers, who see us as a way to unlock access to new customers and maximize the revenue of their existing business. And we’re a home for numerous teams building internally facing tools for customer service, finance, and others, to keep Deliveroo delivering.

Life as a product manager can mean working in any or all of these areas, in order to deliver value to customers, drivers, and restaurants. Day to day, you’ll tackle new challenges, and find innovative, creative ways to apply yourself to a range of interesting, complex and evolving problems. 

About the team

Financial Systems sits at the heart of Deliveroo and handles all aspects of the money movement ecosystem. From consumer payments, to accounting, to payments out to riders and restaurants. We are a cross-discipline group of software engineers, data scientists, machine learning engineers, designers and product managers, working in close partnership with Finance, our country teams and others to build this critical strategic motor for our marketplace.

What you’ll be doing

• Setting product strategy for key aspects of the Payments roadmap and translating this into technical roadmaps
• Have accountability for executing on your roadmap to deliver measured value to the business; confidently and independently orchestrating a cross-functional team of engineers, data scientists, machine learning engineers & designers
• Be a thought-leader on Payments across Deliveroo
• Independently manage internal stakeholder communication across all levels of the business to drive a consensus on approach across the business.

Some of the areas that you could be responsible for:

• Consumer Payments Experience
• Payment methods
• The tech that powers our integrations with Payment Service Providers and how we route payments
• Payouts to riders, restaurants and grocers

What you’ll bring

We value intellectual humility, an eagerness to learn, and the ability to move quickly while being practical. But above all else, we need unique teammates from varied backgrounds to add new perspectives, skills, and experience to our team.

• Proven success as a user-focused Product Manager 
• Experience with developing and launching payment products (cards and non-cards) and an understanding of payments methods across different geographic markets.
• A highly analytical and collaborative approach, working effectively with data scientists to define new measurement frameworks, make data-led decisions and navigate multi-sided trade-offs
• Detail-oriented and thrive in an environment where impact and velocity of execution are paramount
• A track-record for defining the strategy to tackle ambiguous problem spaces
• Excellent communication, storytelling and relationship management skills - across both tech and business teams and up to exec level
• Have experience working in a global, consumer business with geographically distributed teams

Why Deliveroo?

Our mission is to be the definitive food company. We are transforming the way the world eats by making food more convenient and accessible. We give people the opportunity to eat what they want, when and where they want it.

We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, seeking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas.

Workplace & Diversity

At Deliveroo we know that people are the heart of the business and we prioritise their welfare. We offer a wide range of competitive benefits in areas including health, family, finance, community, convenience, growth and relocation.

We believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest growing startups in an incredibly exciting space.