Senior Product Manager, Payment Protection

What we’re looking for:

We're seeking a strong Senior Product Manager to lead Sift’s Payments Protection product line.  This solution helps instantly detect and block risky transactions, shut off fraudulent currency movement, and proactively prevent alternative payment abuse across every transaction by using real-time machine learning to look at more than 16,000 signals that identify fraudulent behavior with unparalleled accuracy. Our mission at Sift is to help bring trust to the internet by eliminating fraud. This role involves ownership across the full product stack, from setting strategy in this complex market, to mapping out customer integrations, to machine learning modeling and new attack technique identification, to pricing and positioning.

What you’ll do: 

In this role, you will sit at the center of Sift’s efforts to effectively blend machine learning, identity, security, and delightful user experiences into a best-of-breed solution. As a Product Manager, you’ll work closely with a team of engineers and data scientists to transform ideas into reality. You’ll own the roadmap - the success of your product is entirely in your hands. 

Successful candidates will have a history of shipping quality products in a fast-paced agile SaaS environment. Experience collaborating closely with engineers, data scientists, engineering management, and designers is a must. You should also feel comfortable working with Marketing and Sales to launch new product features and drive their adoption, and engaging with customers and customer facing teams to solicit feedback and input.

• Own the roadmap for your product. Be able to communicate both the business and technical rationale behind your decisions. 
• Mock up concepts, write specs, cut tickets, write copy, and do whatever it takes to ship your products. 
• Communicate and motivate across engineers, designers, fellow product managers, salespeople, marketers and the support team.
• Be obsessed with customers. Talk to them. Validate your ideas with feedback and data. Ensure that the customer is infused in everything you do.
• Create a vision for your product. Influence others with where you want to take your product.

What would make you a strong fit:

• 5+ years of experience in product management in an enterprise SaaS company with proven ability to define specifications and execute on technical deliverables.
• 5+ years experience preferred in payments and online fraud detection, or fintech
• Experience supporting workflows and integrations for complex systems
• Excellent problem-solving, organizational and analytical skills, with the ability to adapt to a dynamic environment with high degrees of ambiguity and change
• Proven ability to translate strategy and customer feedback into detailed product roadmap and requirements
• Hands-on and passionate about improving the customer experience
• Excellent verbal and written communication skills, with the ability to work cross functionally with engineers, designers, sales, and marketing to drive product success
• Possess a bias towards inquiry as well as action, with the ability to prioritize and manage time effectively – you take the initiative and can multitask without losing sight of what's important 
• Machine learning and data science experience a big plus
• Previous experience with Jira preferred

A little about us:

Sift is the leading innovator in Digital Trust & Safety. Hundreds of disruptive, forward-thinking companies like Zillow, and Twitter trust Sift to deliver outstanding customer experience while preventing fraud and abuse.

The Sift engine powers Digital Trust & Safety by helping companies stop fraud before it happens. But it’s not just another anti-fraud platform: Sift enables businesses to tailor experiences to each customer according to the risk they pose. That means fraudsters experience friction, but honest users do not. By drawing on insights from our global network of customers, Sift allows businesses to scale, win, and thrive in the digital era.

Benefits and Perks:

• Competitive total compensation package
• 401k plan
• Medical, dental and vision coverage
• Wellness reimbursement
• Education reimbursement
• Flexible time off

The anticipated starting on-target salary range for this role is $166,000 - $220,000. This role may also be eligible for equity and other benefits. Sift takes into account many factors in determining compensation, including level, location, transferable skills, work experience, business needs, and market demands. Therefore, the pay range / final offer may change or be modified in the future.

Let’s Build It Together

At Sift, we are intentionally building a diverse, equitable, and inclusive workplace. We believe that diversity drives innovation, equity is a fundamental right, and inclusion is a basic human need. We envision a place where all Sifties feel secure sharing their authentic selves and diverse experiences with their teams, their customers, and their community – ultimately using this empowerment and authenticity to build trust and create a safer Internet.

This document provides transparency around the way in which Sift handles personal data of job applicants: https://sift.com/recruitment-privacy