Senior Product Manager | Identity & Accounts

Apply now for a career that puts wellbeing first!

GET TO KNOW US

Gympass is a corporate wellness platform that connects you to thousands of fitness & wellness partners, all with one simple monthly membership. Founded in 2012 and headquartered in NYC, we have a growing global team in 11 offices around the world. At Gympass, you not only have the opportunity to build a career in a fast-paced global environment - but you'll make wellbeing universal, so everyone can be happy and healthy. 

THE OPPORTUNITY

We are looking for a Senior Product Manager for Identity & Accounts to join our Product Development team in Portugal!

The Identity team is responsible for all Authentication and Authorization services and related product journeys for all types of users (members, clients, partners) that navigate across the Gympass experience. The Accounts team is responsible to lead all user account management features, coordinating with other product teams on how to deliver a consistent user experience across all the features that can be accessed from the account section. 

As a highly experienced Senior Product Manager, you will have the exciting opportunity to evolve our Identity product vision, leading the team to improve the current product towards a more seamless and user-friendly experience. As part of that mission, you will also need to address specific requirements for increased levels of security requirements depending on each type of user, meaning you will need to be able to standardized certain new features that can be applied whenever needed, avoiding addressing business requirements through customization. You will also work hand in hand with other product teams to accommodate  your new releases as part of their own product journeys, in a way that your customers will be all Gympass' external audience like users, corporate clients and wellbeing partners as well as internal product development teams. 

As for the Accounts area, you will be responsible to evolve some of the user account management features, as well as release new ones from scratch. The account section covers different types of users, meaning the experience may vary depending on each use case, so you will be called to navigate well between the need to customize and standardize user experience. Negotiation and stakeholder alignment will be key skills to lead this team.

YOUR IMPACT

• Lead all authentication, authorization and accounts management features to improve the overall user experience of all product journeys that are integrated to your services;
• Build and clearly communicate your product vision in addition to the product benefits to our users and internal stakeholders;
• Drive product planning, build and manage high quality product roadmaps;
• Work closely with data, product design and engineering teams to delivery well rounded, scalable and stunning products;
• Create OKRs, goals, metrics and track their progress;
• Explore new ways of improving existing services, products and processes;
• Manage our backlog and lead meetings with engineers and designers.

WHO YOU ARE

• Consolidated product management experience with great tech products;
• Experience with Identity/ IAM products, both from the platform and UX perspectives;
• Analytical and quantitative skills is a must, as well as the ability to use data and metrics to generate insights, iterate and improve product;
• Strong priority management skills, being able to make pragmatic decisions;
• Ability to analyze complex requirements and translate them into a simple, friendly and intuitive product;
• Entrepreneurial and self-driven spirit with a great desire to make things happen;
• Capacity to develop original ideas and propose innovative product solutions;
• Experience in agile development environments.

Experience with leading account management features and a background in Software Engineering/ Development will be considered as a plus.

WHAT WE OFFER YOU

We're a wellness company that is committed to the health and well-being of our employees. Our benefits include:

GYMPASS: We believe in our mission and encourage our employees and their families to find their passion too. Access digital fitness programs and online wellness resources for meditation, nutrition, mental health support, and more. You will receive the Gold plan at no cost, and other premium plans will be significantly discounted.

FITNESS: Additional fitness subsidy to access onsite gyms and fitness studios.

FLEXIBLE WORK: Choose when and where you work. For most, this will be a hybrid office/remote structure, but can vary depending on the needs of the role and employee preferences. We offer all employees a home office stipend and a monthly flexible work allowance to cover the costs of working from home. 

FLEXIBLE SCHEDULE: We give our employees some flexibility to adjust their working hours, letting them adjust their starting time within a range of 3 hours. 

PAID TIME OFF: We know how important it is to take time away from work to recharge. Employees receive a minimum of 25 days paid holiday per year with an additional day for each year of tenure (up to 5) in addition to annual holidays (including an extra holiday on your birthday!).

PARENTAL LEAVE: 100% paid parental leave of 12 weeks to all new parents (of both biological and adopted children, regardless of gender and parent's relationship with the co-parent) + 100% paid birth leave of 14 weeks.

CAREER GROWTH: Outstanding opportunities for personal and career growth. That means we maintain a growth mindset in everything we do and invest deeply in employee development.

CULTURE: An exciting and supportive environment filled with passionate individuals from all over the world! You’ll partner with global colleagues and share in the success of a high-growth technology company disrupting the health and wellness space. Our value-based culture of trust, flexibility, and integrity makes this possible every day. Find more info on our careers page! 

And to get a glimpse of Life at Gympass… Follow us on Instagram @gympasscareers and LinkedIn!

Diversity, Equity, and Belonging at Gympass

We aim to create a collaborative, supportive, and inclusive space where everyone knows they belong.

Gympass is committed to creating a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender identity or expression, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law.

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