Senior Product Manager, Optimize

About Shopify

Opportunity is not evenly distributed. Shopify puts independence within reach for anyone with a dream to start a business. Since 2006, we’ve grown to over 10,000 employees and generated over $500 billion in sales for millions of merchants in 175 countries. Every 28 seconds, an entrepreneur on Shopify makes their first sale.

This is life-defining work that directly impacts people’s lives as much as it transforms your own. This is putting the power of the few in the hands of the many, is a future with more voices rather than fewer, and is creating more choices instead of an elite option.

About you

Moving at our pace brings a lot of change, complexity, and ambiguity—and a little bit of chaos. Shopifolk thrive on that and are comfortable being uncomfortable. That means Shopify is not the right place for everyone.

Before you apply, consider if you can:

• Care deeply about what you do and about making commerce better for everyone
• Excel by seeking professional and personal hypergrowth
• Keep up with an unrelenting pace (the week, not the quarter)
• Be resilient and resourceful in face of ambiguity and thrive on (rather than endure) change
• Bring critical thought and opinion — and embrace differences and disagreement to get shit done and move forward
• Work digital-first for your daily work

As a Product Manager focused on the Optimize team at Shopify, you'll play a crucial role in shaping the future of commerce by helping entrepreneurs make better decisions. You’ll do this by leveraging your expertise in analytics, UX and data visualization. You'll collaborate with cross-functional teams, such as Engineering and UX, to build innovative data and reporting products used by merchants from around the world. 

In this role, you'll:

• Develop product strategy the reporting platform with other product managers
• Collaborate with cross-functional teams, including Engineering, Design, Data, and Marketing to build cohesive, innovative products aligned with Shopify's mission
• Drive internal excellence in data visualization and data engineering
• Manage complex stakeholder relationships, both technical and non-technical to ensure maximum customer value
• Demonstrate genuine user empathy and passion for solving their most complex problems

• Experience as a Senior Product Manager in a consumer-facing Product role.
• Experience working with an analytics, platform or integration Product.
• Experience leading the definition, building, and shipping of complex products at scale. 
• Experience creating long-term product strategy and defining success metrics for your product areas.
• Experience collaborating with and inspiring engineering, data, UX, and other teams to create compelling technical patterns, design systems, and shared features.
• Genuine user empathy and passion for solving their most complex problems with the products you ship.
• Skills to drive ‘build, partner, or acquire’ decisions for your product area.
• An entrepreneurial mindset - you must be comfortable rolling up your sleeves, thriving in ambiguity, and getting the work done.
• A talent for storytelling. Experience influencing key stakeholders, driving buy-in for your ideas, and telling exceptional stories around why and what product you are building.

• Nice to have:

  • Experience building and shipping products in the ecommerce space. 
  • Founder or start-up experience.

Thank you for your interest in opportunities at Shopify, our team is currently on a holiday break, enjoying some well-deserved time off!  We are excited to review all the applications we have received once we return.

Please note that our application review process will commence promptly after the holiday break. We understand that waiting for a response can be challenging, and we appreciate your patience during this time.