Senior Product Manager, Operations Technology

The role:

The CookUnity platform connects chefs and eaters at a scale that requires cutting-edge tools and infrastructure to offer seamless food experiences to Eaters around the country. With millions of meals delivered per month, the Product Manager for the Operations Technology squad will be accountable for an ecosystem of tools and products to make this happen.

🔥 You will be part of a product zone that serves the Creators on our platform: chefs, their teams, and other food marketplace sellers. With our platform connecting creators and foodies on a grand scale, we need someone who obsesses over innovation and transformation of both internal operations and chef-facing products.

💼 As the maestro of Operations, Fulfillment, and Logistics technologies, you'll orchestrate a portfolio of tools and products to ensure flawless operational efficiency, which already delivers millions of meals each month.

🚀 Get ready to propel CookUnity into the future as you define a strategy that balances incremental improvements with groundbreaking innovations. From streamlining kitchen inventory workflows to optimizing logistics and evaluating robotics technology, you’ll be the driving force behind turning a business vision into reality. As we blur the lines between the digital and physical worlds, including expanding our footprint nationally and beyond, your ideas will shape the next chapter of our story.

🤝 Collaboration is key at CookUnity. You'll work hand-in-hand with engineering, data analytics, business stakeholders, and cross-functional teams to bring your vision to life. Together, we'll set ambitious goals, experiment fearlessly, and deliver outcomes with lightning speed.

⏰ Join us on this epic journey as we revolutionize the way the world experiences food. This is your opportunity to leave a mark on an industry ripe for disruption. Are you hungry for the challenge? Apply now and let's cook up something extraordinary together!

This is a full-time hire and requires 50% onsite in Brooklyn, NY, with occasional travel to other kitchen and production sites.

Responsibilities:

• Own the full lifecycle of product management from discovery to ideation and execution, working with your Engineering team dedicated to this area.
• Help the Squad identify and prioritize high-potential ideas to work on that deliver on that strategy.
• Understand stakeholder needs and pain points, collaborate with Ops Design, Fulfillment, and Logistics teams to create product or process solutions to solve these needs.
• Leverage collaboration to drive the product strategy, OKRs, and roadmap - always with a goal of delivering towards business outcomes.
• Own the vision and future of our internal systems and products leveraged by Fulfillment and Logistics
• Write clear product briefs and requirement documents as a source of truth for product discovery and ideation.
• Communication is key, always keep internal and external team members up-to-date and deliver outcomes.

Minimum Requirements:

• 3-5 years of experience in product management AND/OR with at least 2 years of experience in world-class Operations products related to Fulfillment, Shipping and/or WMS.
• You are obsessed with process improvement and using technology to drive innovation.
• You have developed system and operational processes in collaboration with Operators and business partners; and implemented mechanisms to improve processes at scale.
• You have experience working in an ambiguous, fast-paced environment; leading strategic roadmap prioritization processes with senior leadership.
• You have excellent communication skills, especially when it comes to articulating business logic to technical partners and inspiring a distributed team.
• You have technical proficiency with Product Management tools such as writing product briefs, user stories, performing analytics, building wireframes & prototypes, and QA testing.
• You can effectively balance resolving critical issues that pop up with making fundamental strategic investments.
• A strong data-driven, analytical mindset to set hypotheses, narrow in on opportunities, and drive impact on KPIs.
• Fluency in English. Spanish fluency is a plus.

Preferred requirements:

• Experience with industry tools such as Jira, Figma, Tableau
• Experience in WMS and/or automation software in the food & beverage or manufacturing space is a plus
• Comfort with or interest in learning the basics of technical tools such as SQL databases and Postman.
• You are a DO-er. You get things done with others and across teams with a problem-solving mindset and avoid unnecessary conflict.
• You are detail-oriented and care deeply about delivering small or large features with exceptional quality.
• You enjoy working in small teams in a fast-paced, high-growth startup environment.
• You have a growth mindset and believe in setting super-ambitious goals and learning from both success and failure.

Benefits

🩺  Health Insurance coverage

⛱ PTO policy and paid sick days

📈 We grow, you grow: Stock Options Plan granted on Day 1.

🌟 Eligible for a bi-annual performance bonus.

🌅 401k Plan.

🐣 Family leave: ****12 weeks for primary caregiver and 6 weeks for secondary caregiver, fully paid

🕯 Compassionate Leave: 3-5 days each time the need arises

🥘 A generous amount of CookUnity credits to enjoy our amazing meals, added to your account, monthly

🧘🏽‍♀️ Wellness perks: access to a nutritional coach and fitness subsidies to build a healthy lifestyle

👩🏾‍🏫 Personalized Spanish coach

🌟 Awesome opportunity to join a company that is looking to change how we eat and how chefs work!