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About the Role:
In this role you will own architecting and optimizing the operational infrastructure that enables the Landing team to deliver on our Members’ expectations and solve their problems efficiently at scale. This role requires the ability to understand how all current systems work at the logic level, an expertise in workflow design and process improvement, and a firm grasp on how it all actually works in the real world. We are looking for a product manager who is passionate about building the ideal user experience while striving to understand the complexities of system integrations and operational impacts.
About the Team:
You’ll join a team of talented individuals that are building a startup to improve the way people live and will be able to make all kinds of things happen without limits!
What You'll Do:
- You’ll partner cross-functionally to craft, influence and execute the strategy and vision for the company’s internal tools - across Supply, Customer Support, and Logistics.
- You’ll understand the nuances of operational inputs and outputs, and the impacts of changes on the overall experience for both Landing team members and our customers by getting in front of our users and into the field
- You’ll use data to discover new opportunities, drive decision-making, and build alignment (prioritization) across the organization
- You’ll work with business users through both strategic and tactical planning discussions to develop functional requirements
- You’ll implement best in class product development and management practices, communicating product plans, benefits and results to all audiences - within teams, the company, to users, etc.
- You will define, monitor, and measure success metrics after launch. Consistently integrate behavior data and feedback into key product decisions.
What You Need:
- 5+ years of product or technical program management experience.
- 3+ years of experience working in an operations or logistics-focused environment.
- You have built and scaled products, marketplaces, or ecosystems that people love
- You are able to understand and simplify complex ideas and processes.
- You have demonstrated experience of effectively using data and performing business analysis to support product strategy and decisions.
- You have strong organizational and leadership qualities, are an over-communicator with a proactive ownership style, and demonstrate a hands-on mentality to jump in and get things done when it counts
- BA/BS degree is preferred, ideally in technical, design, or social sciences-related field.
About Us:
Landing is revolutionizing apartment living by providing our members the most streamlined end-to-end platform with access to tens of thousands of furnished and unfurnished apartments in over 375 cities, and counting, that renters can book in just minutes. Our flexible leases allow members to realize more freedom and opportunities in life. Switching between apartments is simple, and does not require a security deposit, broker fee, or additional months' rent. You can manage every part of the Landing experience in a single, centralized app, which includes paying rent or scheduling regular cleanings with the touch of a finger.
We are an in-person first company where we value and promote real-time collaboration and productivity across the business. Our headquarters, located in Birmingham, Alabama, is supported by our San Francisco, California office as well as Landing employees who live and work all over the country. In addition, Landing manages distribution centers across the U.S. that work to deliver and manage furnishings within our tailored homes. Our host network, comprising roughly 2,000 professionals, complement these areas by working directly with members to ensure their happiness and maintain comfort.
Join our rapidly expanding team to work on product, design, supply chain, operations, marketing, engineering, interior design, sales, legal, people, and finance to create more freedom and opportunities for renters across the U.S.
Our Leadership Principles:
At Landing, we use our Leadership Principles every day - whether we’re discussing new projects, deciding the best solutions for our members, or brainstorming a new product feature. We believe these shared values foster the best results.
Landing is a dynamic, fast moving, customer first organization whose core values are authenticity, ownership, a service-first mindset, and entrepreneurship. To be successful in creating the best experience for both our members and team members, we’re building a culture that thinks big, is hands-on, and solves problems at hyper warp speed. We are doers that do more with less and we’re constantly looking to raise the bar. Come enjoy the journey with us as we shake up the way people think about renting!
Landing provides equal opportunities for everyone that works for us and everyone that applies to join our team, without regard to sex or gender, gender identity, gender expression, age, race, religious creed, color, national origin, ancestry, pregnancy, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, any service, past, present, or future, in the uniformed services of the United States (military or veteran status), or any other consideration protected by federal, state, or local law. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Questions & answers for this job
- What is the type of contract for this job?The contract for this job is a Full-time contract
- What's the salary range for the Senior Product Manager, Operations position?The suggested salary for this job is $149,000 - $204,500*
- Is telecommuting possible for this job?No, telecommuting is not possible for this job
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