Senior Product Manager, Online Stores

At Squarespace we empower our product teams to solve hard problems – customer and business problems – in ways that our customers love, yet work for our business. As a Product Manager, you will contribute to your product team with a knowledge of business constraints, an understanding of our users, and awareness of product trends.

The Online Stores team at Squarespace develops the services, products, and frameworks essential for delivering the best selling experience to all Squarespace customers. Additionally, they supports key components of our sales functionality, including proposals, deposits, and contracts. They also design user experiences that guide users through the process of collecting payments, invoicing consistently, and effectively showcasing their services to clients.

As a Senior Product Manager, you will work within this Online Stores group focusing specifically on creating a vision and tactical roadmap that reduces the effort our customers need to gain customers and grow their business. 

This is a hybrid role working from our Dublin office 2-3 days per week. You will report to a Product Director.

You'll Get To...

• Launch experiments to continuously improve our sellers setup and getting started experience
• Create and prioritize a roadmap rooted in data, informed by multiple sources and justified by return on investment
• Guide product development—from conception to launch—with consideration for your specific team, adjacent teams, and the broader SQSP ecosystem
• Be a single mutually supporting-force with your partners in design, engineering, UX research, and product analytics
• Partner with marketing to launch new products, with customer operations to develop excellent support for merchants, and with analytics to monitor engagement and evaluate product success
• Work with other PMs and data partners (analytics, data science, marketing) to seek out answers to data questions
• Set OKRs for your teams with your engineering and design counterparts and contribute to the process of setting broader group goals
• Influence and inform team/group strategy through passionate and well-reasoned presentation of ideas

Who We're Looking For

• 6+ years of product management experience, managing software products from creation through launch and iteration
• A nuanced understanding of the methods of modern product discovery, product delivery, and user segmentation including A/B testing
• Excellent communication and interpersonal skills with the ability to align different teams around achieving business goals and outstanding user experiences
• Experience working with large data systems and managing technical updates

Benefits & Perks

• Health insurance with 100% covered premiums for you and your dependent children
• Fertility and adoption benefits
• Headspace mindfulness app subscription
• Global Employee Assistance Program (available January 2025)
• Retirement benefits with employer match
• Flexible paid time off
• Up to 20 weeks of paid family leave
• Commuter benefit in the form of reduced tax
• Education reimbursement
• Employee donation match to community organizations
• 6 Global Employee Resource Groups (ERGs)
• Free lunch and snacks
• Close proximity to cultural landmarks such as Dublin Castle and St. Patrick's Cathedral

About Squarespace

Squarespace is a design-driven platform helping entrepreneurs build brands and businesses online. We empower millions of customers in more than 200 countries and territories with all the tools they need to create an online presence, build an audience, monetize, and scale their business. Our suite of products range from websites, domains, ecommerce, and marketing tools, as well as tools for scheduling with Acuity and creating and managing social media presence with Bio Sites and Unfold. Our team of more than 1,500 is headquartered in bustling New York City, with offices in Dublin, Ireland, Aveiro, Portugal, and coworking spaces in the UK, Netherlands, and Australia. For more information about our company culture, visit www.squarespace.com/about/careers.

Our Commitment

Today, more than a million people around the globe use Squarespace to share different perspectives and experiences with the world. Not only do we embrace and celebrate the diversity of our customers, but we also work toward the same in our employees. At Squarespace, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We are proud to be an equal opportunity workplace.