Senior Product Manager - Notary

Senior Product Manager – Notary
Product & Program Management | Austin, TX or Chicago, IL or San Francisco, CA or Remote-US

This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.

Our agreement with employees
DocuSign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At DocuSign, everything is equal. We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live.

The team
Our Product & Program Management teams work on some of the most impactful and challenging problems in the Software industry. We are a highly collaborative cross-border group that operates on the edge between Engineering and the business and helps to design solutions from concept to launch – all while focusing on and advocating for what’s best for our customers. We work closely with Engineering and Design to create some of the most innovative never-been-done-before products. We partner with the Sales, Customer Success, Marketing, Finance, Legal, and Security teams to bring the product to market.

This position
As the Senior Product Manager, you will help develop and expand our Notary product suite, a critical component of the Agreement Cloud. Your role operates at the intersection of law and technology, ensuring that DocuSign leads the market in notary and assisted transactions across the globe. 

This position is an individual contributor role reporting to the Senior Director of Sign Strategy & Industry/Government Relations and is designated Flex.

Responsibilities

• Work extensively with legal and compliance teams to translate complex laws, regulations and technical specifications into product requirements, controls and development strategies for our digital notary product line 
• Develop plans that move us toward compliant offerings while balancing the need to get solutions to market quickly
• Understand applicable laws, regulations and best practices and articulate their implications for our products and services
• Collaborate with regulatory agencies regularly, responding to regulatory requests, addressing product inquiries, educating regulators on our offerings, and serving as a key point of contact on behalf of DocuSign 
• Partner with legal and compliance teams to review external certification requirements and drive toward approval
• Help drive industry standards and best practices through thought leadership and advocacy efforts 
• Support strategic efforts for legislative reforms and industry standards influence through product demonstrations and roadmap discussions
• Be data-driven, ensuring that our product strategy is informed by actionable data to help differentiate us in the marketplace
• Work with Product Marketing, Enablement, and more to support DocuSign field teams in navigating a complicated legal space 
• Identify cross-team dependencies that may inhibit desired end result and work with other product managers to find resolution in execution and priority
• Serve as a zealous advocate for our customers, helping them be successful in using our digital notary product offerings
• Develop deep industry expertise, drive insights on the markets and segments in which our services compete; stay on top of industry trends, events, and channels to anticipate customer needs and landscape changes
• Review existing processes, identify gaps, recommend improvements and implement changes 
• Establish key performance metrics and implement strategies for continuously improving them

Basic qualifications 

• BA/BS degree or equivalent work experience
• 8+ years of relevant experience in product management 
• Excellent product management and operational skills  
• Experience drafting product requirements documentation 
• Demonstrated success building/managing large-scale technology products including new, existing, or legacy products

Preferred qualifications 

• Demonstrated success building/managing large-scale technology products including new, existing or legacy products
• Demonstrated ability working with industry standards, laws and regulations that influence product requirements 
• Strong interest in helping shape the laws and standards that influence DocuSign’s products, including our digital notary product line 
• Ability to influence and collaborate in a matrixed environment having multiple stakeholders
• Entrepreneurial spirit and approach to your work 
• Comfort in an environment with a high degree of ambiguity 
• A solution-focused problem solver who’s as comfortable strategizing and leading as diving into the details of getting solutions built, tested and launched
• Knows how to get things done; execute consistently, rapidly, and effectively; product planning, customer discovery, product discovery, prod dev process; stakeholder management
• Great communication skills and a talent for making complex things understandable; experience communicating effectively and efficiently with company leadership as well as key external stakeholders
• Experience working cross-functionally with a variety of stakeholders including Legal, Engineering, Design, IT, Operations, Program Management, Marketing, Sales and Customer Support
• Strong familiarity with Google suite

Based on Colorado law, the following details are for Colorado individuals only: Colorado base salary range: $115,800 - $163,575 and eligible for bonus, equity and benefits at https://www.docusign.com/company/benefits.

Vaccination requirement 
DocuSign may require all employees to be fully vaccinated against COVID-19 and provide proof of vaccination to visit a DocuSign office, to meet with potential or actual customers or business partners, or for other business-related purposes, in accordance with local law. Please note that DocuSign has contracts with different governments globally which may require compliance with local and federal laws.

About us
DocuSign helps organizations connect and automate how they prepare, sign, act on and manage agreements. As part of the DocuSign Agreement Cloud, DocuSign offers eSignature, the world's #1 way to sign electronically on practically any device, from almost anywhere, at any time. Today, over a million customers and more than a billion users in over 180 countries use the DocuSign Agreement Cloud to accelerate the process of doing business and simplify people's lives. And we help save the world’s forests and embrace environmental sustainability.

It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. DocuSign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category.

Accommodations
DocuSign provides reasonable accommodations for qualified individuals with disabilities in job application procedures, including if you have any difficulty using our online system. If you need such an accommodation, you may contact us at [email protected].

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