Senior Product Manager, Nitro

Discord is where anyone can find a place they belong. Every day, students, hikers, gamers, artists, and friends of all types use Discord to chat, hang out, and form new connections. The most engaged people in these communities subscribe to Nitro, which is the best version of Discord. Our Revenue team is responsible for ensuring that Nitro is always delivering value for these people, no matter where they live or what kind of community they belong to.

We’re looking for a Product Manager to join us and lead monetization efforts for Nitro and our other businesses. You will be responsible for creating a vision around how we make sure that users find value in and understand the value of Nitro and define a strategy for how we can deliver that message. You will drive execution on a roadmap you create while scaling our revenue platform for other teams to build on. Finally, you will partner both internally and externally to form creative solutions and build an impactful team in one of the highest-priority product areas at Discord.

What you’ll be doing

• Guide the product philosophy, vision, and roadmap for educating users about Nitro and creating new ways for users on Discord to acquire Nitro.
• Lead cross-functional execution with engineering, data science, design, marketing, partnerships, legal, policy to build, test, and launch revenue products that are beneficial for our users.
• Clearly communicate roadmaps, priorities, experiments and decisions across a wide spectrum of audiences from partner teams to executive levels.
• Together with other product teams, evolve the in-app ecosystem for all monetizable products to ensure a coherent and delightful experience for anything a user pays for.
• Empathize and relate to our users, especially those who are the most active on Discord.

What you should have

• Ability to thrive in ambiguous environments, excited about finding simple solutions to complex problems, and then executing on them.
• 4-6+ years experience shipping great software, driving prioritization, making trade-off decisions, and setting timelines.
• Demonstrated technical proficiency and effectiveness working closely with engineers.
• Track record of driving impact via rapid experimentation towards a metric goal for a consumer tech product.
• Strong analytical ability to quickly organize and leverage data (including writing SQL) to make informed product decisions with cross-functional stakeholders.
• Strong product sense for the consumer tech revenue space with deep understanding of how users go from free to paid.

Bonus points

• Experience working with monetization on Android, iOS, or desktop.
• Experience building and growing social and/or online communication products.
• BA/BS in Computer Science, Engineering, or relevant technical experience.
• Entrepreneurial experience building consumer applications.
• Familiarity with acquisition levers across owned and operated revenue channels.

Benefits and perks

• Comprehensive medical insurance including Health, Dental and Vision (plus up to $20,000 for gender affirmation procedures)
• Mental health resources and quarterly wellness stipends
• 16+ paid holidays, 4 weeks of PTO + use-what-you-need sick days
• Paid parental leave (plus fertility, adoption and other family planning benefits)
• Flexible long-term work options (remote and hybrid)
• Volunteer time off
• A diverse slate of Employee Resource Groups
• Plus commuter contributions and other perks for office-based employees