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Senior Product Manager (m/f/d) - City

Full-timeSenior Product Manager$126,000-$172,700*
Berlin, Germany
Please let Tier know you found this offer on WeLoveProduct as a way to support us 🫶


TIER Mobility is Europe's leading shared micro-mobility provider, with a mission to Change Mobility for Good. By providing people e-scooters, e-bikes, e-mopeds and other sustainable modes of transport, TIER helps cities to reduce their dependence on cars and move towards a zero-emission future. Founded in 2018, TIER employs more than 1,000 people and operates in 170+ cities across 18 countries in Europe and the Middle East.

With a $2 billion valuation, TIER has raised a total of $660 million in equity and debt funding to date, backed by prestigious investors like SoftBank Vision Fund 2, Mubadala Capital, Northzone, and Goodwater Capital.

TIER is at the forefront of the sustainable transport revolution in one of the fastest growing industries. We’d love for you to join the ride.

Permanent employee, Full-time


You will be joining a product team focused on creating delightful products for cities, whether it be dashboarding and data analytics products for cities, or API products for their mobility integration partners to launch their aspiring mobility-as-a-service experiences working with parking habits or compliance topics. You will work in a truly cross-functional team, closely with front- and backend engineers, product designers and product managers. 

You will be working in the Safety & Compliance team which is a team in TIER's city swarm where you will be focusing on topics around consumer safety. When looking at safety it's important that we keep both components in mind, which is keeping our riders and our citizens safe. 

You will partner up with other teams like Public Policy, City General Managers, Product Operations, and Research to identify and evaluate opportunities and build consumer facing products that enhance each journey people take with TIER. Your responsibilities will include:

  • Being the user advocate and creating a user journey that is delightful and safe for our riders and citizens at the same time
  • TIER is a young company with a lot of early stage projects to work on, discovering and developing features together with the cross functional development team that encourage safe and compliant behavior of our riders will be a key part of your role
  • Exploring qualitative and quantitative data with the research & insights as well as product operations teams to prioritise together with stakeholders what is the most impactful thing to do next
  • Taking ideas from your stakeholders and knowing when and how to turn their ideas into action points, and when to get to the bottom of their request
  • Developing a safety and compliance product strategy and deriving a roadmap backed with success metrics you and your team are driving

Within 1 month, you'll

  • Complete TIER's company-wide onboarding program where you'll get to know other new colleagues, learn about the business, and find out what we value at TIER.
  • Get a comprehensive introduction to our team purpose, vision and features from your new teammates.
  • Get to know your team, your product management peers and your stakeholders (Marketing, Public Policy, City Management, Data Analytics and Research, others!) over lots of (remote) coffee chats.
  • Dive into Product Management at TIER by learning how we are working in continuous cycles of Discovery and Delivery!

Within 3 months, you'll

  • Be comfortable with TIER's Product development process and rituals.
  • Fall in love with the problem and discover your first product improvements in close collaboration with your teammates, the research team and your stakeholders.
  • Work with your team to scope, design, develop and deliver your first product features or improvements!
  • Keep your stakeholders up to date about the awesome work you and your team are doing.
  • Celebrate with your team the first release you have shipped together!

Within 6 months, you'll

  • Measure and monitor the impact of features and experiments on our users and on the success metrics you are driving.
  • Digest lessons learned from previous releases and experiments, then scope out and prioritise new opportunities
  • Lead the discovery of new features or experiments
  • Prioritise initiatives, keeping in mind user impact, business goals and team health
  • Form longer term views of your product domains, such as vision, strategy and roadmaps
  • Grow from your first round of 360 feedback from teammates and colleagues you've been working with over the past 6 months.


  • Profound work experience in the field of Product Development (mobile apps are a plus)
  • Experience with consumer facing products (in the public sector is a plus)
  • Experience working in a great collaboration within a cross-functional team with a product designers and engineers
  • You've worked on projects with colleagues in other departments who are outside of your team and you can get the job done together smoothly
  • Curiosity, empathy, great communication skills and a passion for digital products
  • You consider yourself an excellent communicator and know how to communicate calmly and effectively when dealing with a several requests at a time
  • You can turn ideas into actions!
  • Large, complex, and confusing problems excite you and you solve core problems, not merely the symptoms
  • Strong understanding of user behavior and use the analysis of this behavior to champion the user at every step of our customers' journey
  • Being calm, yet decisive under pressure
  • Full professional proficiency in English


  • Join us at the forefront of one of the most exciting and rapidly moving industries 
  • We’re agile, we’re growing and so will you! At TIER, there’s space for exponential professional development and room to make a huge impact on the business going forward
  • Being part of the team means you’re part of its success. Our ESOP program gives you an opportunity to have a share in the company – nothing like invested interest!
  • We appreciate your talent and support your growth with an annual development budget
  • Surf your city with free rides on our e-scooters and e-mopeds
  • Diversity and inclusivity is super important to us, so enjoy initiatives and programs such as #WomenofTIER
  • Expect company onboarding and team events with international colleagues from all over the world
  • Benefit from flexible hours and our work from home policy
  • Enjoy amazing views at our centrally located office at Potsdamer Platz, with a variety of different restaurants and great transport connections

We actively encourage a diverse and inclusive environment that fosters each employee’s individuality at TIER. We take affirmative action to ensure equal opportunity for your application, regardless to your nationality, ethnic or national origin, skin color, religion, disability, sex, sexual orientation or gender identity. Come as you are and join our ride! 

In case you are living with disabilities, chronic illness or neurodiversity please inform us, to provide you with the proper assistance in the application process.

If we could spark your interest and you want to change mobility for good with us, apply now and let us know why you’re the one for the job! We encourage everyone to apply and grow with us. Even if you may not tick all the boxes of the requirements, we are happy to hear about the value you can add to the team. We are all learners!

We are looking forward to your application!

Questions & answers for this position
  • What is the type of contract for this position?
    The contract for this position is a Full-time contract
  • What's the salary range for the Senior Product Manager (m/f/d) - City position?
    The suggested salary for this position is $126,000-$172,700*
  • Is telecommuting possible for this position?
    No, telecommuting is not possible for this position
About Tier
TIER Mobility is here to #ChangeMobilityForGood! eScooters, eBikes and eMopeds to share. 💌 Support: [email protected] Download the app:
Electric Vehicle, GreenTech
251-1000 employees

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