Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest. Affirm, Inc. proudly includes Affirm, PayBright, and Returnly.
Our merchant partners rely on Affirm to achieve their Growth objectives: to convert sales, to re-engage their existing customer base, and to help them reach net-new customers. We are looking for a Senior Product Manager to craft the strategy and roadmap to help our merchants be successful over the entirety of their lifecycle by using Affirm’s ever-expanding product suite. If that's you, we'd love to talk!
As the Merchant Success PM, you will drive forward key parts of the post-onboarding merchant engagement experience such as early: lifecycle education, discovery, and retention by defining a guided path to achieving early value creation and demonstration; opportunities to optimize the financing product offered to consumers via recommendations and self-service tools that speak to expected return on investment.
What You'll Do
What We Look For
Location - Remote U.S.
Affirm is proud to be a remote-first company! The majority of our roles are remote and can be located anywhere in the U.S. and Canada (with the exception of the U.S. Territories, Quebec, Yukon, Nunavut, and the Northwest Territories) unless the job indicates a different global location. We are currently building operations in Spain, Poland, and Australia. Employees in remote roles have the option of working remotely or from an Affirm office in their country of hire, and may occasionally travel to an Affirm office or elsewhere for required meetings or team-building events. Our offices in Chicago, New York, Pittsburgh, Salt Lake City, San Francisco and Toronto will remain operational and accessible for anyone to use on a voluntary basis, subject to local COVID-19 guidelines.
At Affirm, People Come First is one of our core values, and that’s why diversity and inclusion are vital to our priorities as an equal opportunity employer. You can read about our D&I program here and our progress thus far in our 2020 DEI Report.
We also believe It’s On Us to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process.
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