Senior Product Manager - Merchant Dashboard and Platform

About the Role

MetaMap is looking for a Group Product Lead / Associate Director to expand their Product team by focusing on the Post Onboarding Merchant experience. The candidate will be owning the User Profile, own the backend and the front-end (including Analytics, and various features on the dashboard). Candidate will also own the Platform for the No-Code DIY experience builder that will be MetaMap's USP in this industry.

The member will be empowered to take own decisions that will take the company forward. Work will range from building new products and influence decisions that are long term.

Responsibilities

1. Build a Roadmap for the technology team and takes part in sprint plannings, reviews.

2. Balance both long term goals and short term wins

3. Strong bias for action, and thinks out of the box and not limited to conventional ideas.

4. Metric and Data-Driven. Can keep a Data Analyst fully engaged and empower stakeholders

5. Understand consumer pain points/needs and business imperatives to define product roadmap.

6. Write detailed product use cases, define customer journeys through mock-ups, workflows, and charts

7. Work with cross-functional teams such as Country Insights, UX and UI, Engineering, Sales, and Operations

8. Own what you are building - Running edge cases, testing products proactively, and measuring success metrics regularly

9. Curious and aware of industry trends, competition, and product innovation globally.

Skills & Experience

• Technical background (studied CS, potentially was a developer in the past) and have worked as a B2C Product, B2B SAAS Product, or if your Product was simply APIs.

• Great problem solver. Has the knack to question the solution, and the ability to collaborate and identify the real-hidden problem

• Managed a complex product and owned its roadmap for at least a year. Seen 0 to 1 and then has helped scale the product to a bigger audience.

• Has a strong bias for action and is passionate about the product he/she owns.

• Meticulous, highly developed organizational skills, a positive attitude, and the ability to work on multiple projects in a highly dynamic and fast-paced environment.

MetaMap is building tools that power a borderless world where everyone has equal access to opportunity based on their merits. As a proud equal opportunity employer, we live by these same values, celebrate diversity, and are committed to creating an inclusive environment for all of our employees. We are also committed to a fair and inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. 

We evaluate all employees and job applicants consistently, without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or any other legally protected class. All employment decisions including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. Additionally, we consider qualified applicants with criminal histories for employment on our team, and always assess candidates on an individualized basis.