Senior Product Manager - Merchandising

About Cazoo

Cazoo was founded in 2018 to transform the way people buy used cars. We believe everyone deserves to feel total assurance when buying a car. Our vision is to deliver the UK’s best car buying experience by putting the customer first and making it no different from buying any other product online today. We are backed by top investors and directed by an experienced management team including Founder and CEO, Alex Chesterman, OBE.

About the Job

We’re looking for an outstanding Senior Product Manager to join the Cazoo team.

The role is focussed on the search and exploration experience of our customers.

You will own one or more products and be responsible for leading their full life cycle, owning the vision, supporting strategy and communicating a roadmap. You’ll take your product from ideation and discovery, through design, delivery, preparation for launch, measuring of success, and iterations.

You will be central to building and growing your product area and outcomes by leading a team through discovery to implementation and beyond.

At Cazoo we believe in autonomous empowered Product Teams. Working closely with engineering, you are ultimately responsible for making sure we’re building the right things for users of your products. Your partners in engineering are responsible for making sure we build these things in the right way, but both of you care deeply about both things - it’s one team!

About Cazoo Merchandising

Cazoo is the UK’s fastest unicorn - our aim is to transform the way people purchase used cars and you will play a critical role in supporting that mission. 

The Exploration team is part of the Merchandising world at Cazoo. The Merchandising mission is to make researching and choosing your next car so transparent, simple and reassuring, our customers will feel confident they’ve made the right choice. The Exploration team helps Cazoo customers find the right car for their needs. We want customers to feel confident buying a car online with Cazoo, and not likely to return it.

We are looking for a Product Manager...

• with proven experience in working out what the right things to build are (as opposed to being told what to build by someone else!)
• dual track (discovery/delivery) experience; at Cazoo we’re big fans of Marty Cagan
• with experience developing complex products through their full life cycle
• who has worked with development teams to deliver amazing products with clearly measurable customer and business benefits
• with great stakeholder management and facilitation skills
• who is comfortable with embracing ambiguity 
• with the ability to compromise in the right way
• with a passion for product design and the experience to back up their views
• with demonstrable ability to rapidly gain in-depth knowledge of your product’s domain
• who loves collaboration and has experience in leading varied groups to swift decisions

You will...

• Work with your customers, team and stakeholders to identify problems to solve or opportunities for growth
• Rapidly build knowledge of your domain and assess opportunities
• Determine what the right thing to build is for your customers – supported by data and evidence – as quickly and cheaply as possible
• Be inspired by new technology, competitors/like-minded businesses, future thinking, and more to suggest opportunities to improve Cazoo
• Take responsibility for forming hypotheses and measures, and ensuring there is a backlog of epics with agreed priority
• Proactively engage with stakeholders to define the strategy and direction for your Products.
• Work closely with stakeholders to set strategy and vision for your domain
• Define KPIs to measure the success of your product
• Manage relationships with any 3rd parties related to your product

• Prioritise and set the team direction, creating a sense of urgency and momentum
• Champion Build Measure Learn, creating a culture of innovation and continuous improvement within the product management discipline, especially in discovery and delivery methodologies
• Focus on Outcomes instead of Outputs and ensure we’re enabling positive outcomes for the business

Useful info

Our selection process will typically involve a chat on the phone and a few hours of interviews where you’ll have a chance to meet the team. Our interview process is built around understanding your experience and focus as a Product Manager, not making you sweat or catching you out.

We are an equal opportunity employer and we value diversity and inclusivity. We do not discriminate on the basis of gender, race, age, sexual orientation, colour, religion, national origin, disability status or marital status.