What is the type of contract for this position?

The contract for this position is a Full-time contract

What's the salary range for the Senior Product Manager - Logistics [Fulfillment Ops] (W/M) position?

The suggested salary for this position is $126,000-$172,700*

Is telecommuting possible for this position?

No, telecommuting is not possible for this position

Senior Product Manager - job at Manomano

Launched in 2013, ManoMano is the European leader specialised in DIY, home improvement and gardening online. ManoMano brings together the largest offer of DIY & gardening online products. With more than 3600 seller partners and 10 million products, ManoMano brings together the largest offer across 6 countries : France, Belgium, Spain, Italy, Germany, United Kingdom.

We currently are 850 Manas & Manos, including a quarter of international talents and 24 nationalities, working in our 4 offices (Paris x2, Bordeaux and Barcelona). People are at the heart of ManoMano’s culture around our 3 core values : boldness, ingenuity and care.

Joining us is a tremendous human and business adventure ! We offer an ideal and (hyper)dynamic environment to put your skills on innovative and concrete projects on a European scale.

Take a look at our Blog : https://medium.com/manomano-tech

As a Senior Product Manager, you will be part of the Manomano Product organization, divided into 5 Gears (Mega-Tribe).

- SELLERS: Provide the best experience to our sellers to grow their business (main KPI: seller revenues)

- COMMERCE: Help customer discover what they need (North Star Metric : add2cart rate)

- PROJECT & SERVICES: Help the customer to set up his own project with advice. We will propose some new service dedicated to DIY

- BtoB: Transform the DIY marketplace to help construction entrepreneur to run their business (main KPI: B2B repurchase rate)

- BUYERS: Offer the most seamless and reassuring buying (main KPI: NPS and Funnel Conversion Rate)

→ This position of Senior Product Manager - Logistics is in the Buyers tribe.

Each tribe includes several FTs that are gathered within Groups (small entities of up to 4 FTs).

Product Management role at ManoMano :

As a Senior Product Manager - Logistics, you will be responsible to provide the best tools to our logistics teams in order to improve warehouse operations (Inbound / Outbound) and support the growth of our european logistic network.

The role reports to the Group PM - Delivery XP.

Your main missions will consist in :

1- Product discovery

- Master the problem space of your feature team through a deep knowledge of your users pain points and needs through qualitative research (assisted by our user research department) or quantitative data (NPS results, Customer Effort Score verbatims)

2- Product strategy

- Build and nurture the product vision, based on the data you gathered (from users, your team, data analysis, competitors, user research…)

- Turn that into a strategy and a well-thought roadmap: you will make sure that we’re building the right features

- Make sure your team / stakeholders understand and embrace it through your engaging communication

- Integrate your group product strategy within the company strategy

3- Product delivery

- Ensure the correct delivery of your feature team (pace of delivery, quality of delivery) Animate demos of your team to foster a continuous improvement culture

- Be obsessed by the impact of the features you ship through A/B testing, behavior data, etc. and generate insights about your product (with user researchers’ help)

- Communicate in a timely manner with your Group PM and Product Director about important information, alerts, etc. Ask for help everytime you need it, and be a fast learner

Expected profile

- You have a doer mindset and an Engineering or Business School degree. You thrive in a startup environment growing (fast).

- You have worked on products with a high volume of users.

- You have intuition and empathy, towards the users of your features, towards your colleagues.

- You handle ambiguity, complexity and interdependencies in an organized, prioritized and structured way. You have excellent judgment and thoughtfulness about the dynamics of a product ecosystem. You are passionate about it.

- You have great communication skills

- We often say about you that you’re an analytical and “customer centric” person. You believe that data should help drive your product strategy.

- You are kind, thoughtful and have a natural ability to get things done. You qualify as an “achiever”.

- You proved to be a successful PM on a single Feature Team and you managed to leverage your FT do most of the operational job of the Scrum process.

- Your English is perfect.

It could be a plus if :

- You have already worked in an ecommerce company, started your own company or know at least the marketplace/platform model

- You love DIY and want to profoundly play a role in the reinvention of this marketInterview

Process :

1/ Phone interview with a Talent Recruiter

2/ In-Person interview with a Group PM

3/ In-Person interview with IT Lead

4/ In-Person interview with a Product Director

#LI-Remote, #LI-Hybrid

What we offer at Manomano :

- Fast growing start-up environmentInternational & agile company

- Full remote policy (work from home 0 to 5 days)

- Sponsorings to external conferences

- Organisation of internal and external Meetups

- Crafternoons every Thursday afternoon (share your knowledges, learn from others)

- Amazing work environment in Paris 17th, Barcelona & Bordeaux

- Mac, PC or Linux: it’s up to you!

We're actively seeking applications from candidates of all backgrounds.

If all the above rings a bell, it probably means that we are meant to meet each other ! Please get in touch.« So, come and plant the seeds of your success and gather the fruits of your labour »

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If, after having contacted us, you feel that your "Data Protection" rights have not been respected, you may submit a complaint to the CNIL.

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Senior Product Manager - Logistics [Fulfillment Ops] (W/M)

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