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Working at Atlassian
Atlassian can hire people in any country where we have a legal entity. Assuming you have eligible working rights and a sufficient time zone overlap with your team, you can choose to work remotely or return to an office as they reopen (unless it’s necessary for your role to be performed in the office). Interviews and onboarding are conducted virtually, a part of being a distributed-first company.
We have an office in Bengaluru but as we continue to expand our footprint in India, we can hire eligible candidates remotely anywhere in India.
The Jira Service Management (JSM) Data Center team delivers Atlassian's service management solution for all teams. Built on Jira, it encompasses deeper service management practices across asset, service, change, and incident management. This is a unique opportunity to have impact on customers using our products for world-leading missions. Join us as we unleash the power of teams all over the globe, at scale.
As Senior Product Manager on JSM, reporting to a Group Product Manager, you will define the strategy, evaluate product opportunities, analyse industry trends, customer and partner needs, and prioritise features and improvements. You will work with other product managers and your team of engineering, design, analytics and marketing to propose, critically evaluate, build and launch improvements. You will ensure that the right decisions are made to have maximum impact for our customers and team. Your work will have impact on Atlassian's largest customers who work with Data Center products to achieve the world's biggest missions.
What you'll do:
- Collaborate with other product managers to define a vision and form a compelling product roadmap that makes JSM a scalable and trusted product for our enterprise customers
- Solve unique challenges, from creating in-product user experiences to building scalable solutions for enterprise customers in a growing and competitive market
- Partner with engineering, design and support specialists to ship projects and lead your teams to success.
Your background:
- 5+ years product management experience, working on mature products for enterprise customers
- Success with developing a high-level product strategy and roadmap and rallying a team deliver value to enterprise customers
- Strength in prioritising opportunities, balancing the needs of our customers with those of our business, and communicating the rationale behind your decisions, including to executive leadership
- Technical fluency to understand and deliver on complex, enterprise-level requirements
- Experience with building relationships and influencing without authority at all levels of the organisation
- Comfortable defining and tracking important business and success metrics
- You are customer-centric and you enjoy working directly with design and engineering to ship delightful experiences.
It's great, but not required if you have:
- Computer science or a related technical degree
- Experience working on enterprise-focused areas (B2B)
- Previous experience in the fields of project management, service management, and enterprise software.
Our perks & benefits
To support you at work and play, our perks and benefits include ample time off, an annual education budget, paid volunteer days, and so much more.
About Atlassian
The world’s best teams work better together with Atlassian. From medicine and space travel, to disaster response and pizza deliveries, Atlassian software products help teams all over the planet. At Atlassian, we're motivated by a common goal: to unleash the potential of every team.
We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.
To learn more about our culture and hiring process, explore our Candidate Resource Hub.
Questions & answers for this position
- What is the type of contract for this position?The contract for this position is a Full-time contract
- Is telecommuting possible for this position?No, telecommuting is not possible for this position
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