What is the type of contract for this position?

The contract for this position is a Full-time contract

What's the salary range for the Senior Product Manager - ITOPs position?

The suggested salary for this position is $149,000-$193,000*

Is telecommuting possible for this position?

No, telecommuting is not possible for this position

Senior Product Manager - ITOPs job at Atlassian

Working at Atlassian

Atlassian can hire people in any country where we have a legal entity. Assuming you have eligible working rights and a sufficient time zone overlap with your team, you can choose to work remotely or return to an office as they reopen (unless it’s necessary for your role to be performed in the office). Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

We have an office in Bengaluru but as we continue to expand our footprint in India, we can hire eligible candidates remotely anywhere in India.

Atlassian's products are used by more than 100,000 organizations including a large swath of the fortune 500 to help enterprises get their job done faster and make their customers happy. In the last decade, maturing public cloud, broad internet access, leaps in AI/ML, mainstream big data, and more have significantly accelerated the pace of innovation, and only the enterprises actively adopting digital transformation are set up for future success.

No team knows the impact of digital transformation initiatives more than enterprise IT and Atlassian has taken a major strategic bet in helping enterprise IT teams transform. Atlassian's IT Solutions focus on crafting a unified and modern IT solutions portfolio spanning IT service management (ITSM), operations management (ITOPs/ITOM), business management (ITBM), enterprise service management (ESM), SmartOps, and more.

This is a Senior Product manager IC role, which will focus on building/enhancing ITOPs capabilities for Atlassian's IT solutions. In this role you'll be pivotal in unifying and defining multiple ITOPs capabilities (incident management, alert management, analytics/reporting, mobile apps and more) across ITSM and DevOps markets. This role requires collaborating across multiple teams to help define a cohesive strategy, roadmap and then help drive execution. This area is fundamental to increasing the adoption of IT solution portfolios and helping various enterprises scale their operations. If you are looking to bring together your diverse technology experience and fast track your career in a world-class product company and have a very deep customer bias; this is the role for you.

Preferred background:

6 to 9 years of PM experience building enterprise software products and/or tech services and/or platforms
Has worked in large scale highly collaborative companies across timezones
Have deep understanding of cloud tech, IT and Dev environments
Strong understanding of enterprise IT org structures, buying/refresh/adoption cycles
Experience working directly with customers in collaboration with sales/systems engineering teams for large deployments or deals

Must Have:

A strong passion for building simple, scalable technology
A minimum of 3 years direct experience in ITOPs, ITSM or DevOps or related domain
Strong product sense and ability to communicate across stakeholders
Computer Science or technical degree or few years in engineer roles in the past

More about our team:

Our team is defined by our connection to customers, along every step of the process we empathise with their pain points and are passionate about crafting solutions to understand, validate, and solve their problems. Collaboration is our glue, whether it is working with product, engineering, design or product marketing. From the smallest details to three year planning and vision, we're the meeting point of business, technology and customer solutions—and we love it every step of the way.

Our perks & benefits

To support you at work and play, our perks and benefits include ample time off, an annual education budget, paid volunteer days, and so much more.

About Atlassian

The world’s best teams work better together with Atlassian. From medicine and space travel, to disaster response and pizza deliveries, Atlassian software products help teams all over the planet. At Atlassian, we're motivated by a common goal: to unleash the potential of every team.

We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.

To learn more about our culture and hiring process, explore our Candidate Resource Hub.

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Senior Product Manager - ITOPs

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Must Have:

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