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Senior Product Manager - Hotels Supply

Full-timeSenior Product Manager$147,100-$204,600*
United States
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About the job

Hopper’s Lodging Supply team is responsible for the breadth, depth and quality of the hotel and alternative accommodation inventory that we offer to our users.   Due to the fragmented nature of the industry, we multi-source from traditional OTA “retailers”, bed bank “wholesalers”, as well as growing direct supply from the hotels themselves.  

Our customers expect to find the right hotel at the best price, with comprehensive choice, an informative and reliable shopping experience and consistent options for refundability and payment schedule.   This creates numerous supply challenges including supply coverage, metadata quality, deduplication, shopping latency/ reliability, and price competitiveness.   Ramping up our volume of higher margin direct supply will also be a key driver of our paid growth velocity, but brings greater integration challenges than simple third-party APIs.

We’re seeking a senior product manager with deep technical expertise to lead product development of our lodging supply infrastructure.  The PM will work with multidisciplinary engineering, data science, and product design team and partner with our business development as well as external partners to optimize our lodging inventory.

On any given day - whether you’re defining KPIs, weighing the cost-benefit of new product features, scoping and specifying solutions, shepherding features through development and QA, or evaluating new technology partners - your decisions will be critical to the success of Hopper’s lodging marketplace.   

You are a scrappy, creative, technically-minded, hands-on “doer” who is equally comfortable talking APIs and architecture with engineers or discussing business models and margins with our partners.   You will find innovative ways to increase our supply revenue by better meeting our customer demand.

What would your day-to-day look like:

  • Manage a product roadmap for a set of features from inception through implementation; collect requirements, establish key performance metrics, craft the user experience, and drive execution
  • Collaborate closely with multiple technology and lodging partners to source our lodging inventory and related metadata
  • Create business cases to prioritize connectivity and infrastructure projects, using a deep understanding of complex technical issues and business impact to articulate tradeoffs to stakeholders
  • Bring new products to market by analyzing proposed product requirements and product development programs; preparing return-on-investment analyses; establishing time schedules with engineering
  • Partner with our data scientists to gain a deep understanding of the breadth and depth of our supply coverage, quality and price competitiveness and identify opportunities to improve our bottom lineIdeate and evaluate product features and strategic opportunities based on quantitative and qualitative research to further differentiate Hopper to both our lodging partners and customers
  • Recommend the nature and scope of present and future product lines by reviewing product specifications and requirements; appraising new product ideas and/or product or packaging changes.
  • Assess market competition by identifying relevant points of comparison and establishing appropriate benchmarks for Hopper’s products
  • Provide information for management by preparing short-term and long-term revenue forecasts and product performance reports

An ideal candidate has:

  • A passion for Hopper’s mission to build the most customer-centric travel marketplace on Earth
  • At least 3 years working in a product management role with an online consumer brand
  • Technical depth to enable productive collaboration with world-class engineers and data scientists
  • Highly proficient analytical abilities to draw accurate conclusions from data and adjust strategy accordingly
  • Obsessive focus on the details in planning, evaluating, and building products
  • Strong ability to grasp, manage, and articulate complex systems
  • A track record of evaluating product initiatives via both qualitative logic and quantitative assessment
  • Excellent writing skills to construct compelling business cases both in-person and in-writing
  • No ego. Strong focus on doing what is right for the customer and the company
  • Experience with GDS, CRS, airline, hotel and/or other travel systems a plus

Perks of working with us:

  • Well-funded and proven startup with large ambitions, competitive salary and stock options
  • Unlimited PTO
  • WeWork All Access Pass OR Work-from-home stipend
  • Entrepreneurial culture where pushing limits and taking risks is everyday business
  • Open communication with management and company leadership
  • Small, dynamic teams = massive impact
  • 100% employer paid medical, dental, vision, disability and life insurance plans
  • Access to a 401k
More about Hopper

Despite the pandemic’s impact on the travel industry, Hopper has emerged stronger than ever. As the travel industry continues to rebound, Hopper has demonstrated significant outperformance with its category-leading mobile-only marketplace, delivering value to customers and supply partners with the company’s proprietary suite of fintech offerings. 

Here are just a few stats that demonstrate the company’s recent growth:

- Hopper’s valuation is now over $5B. The company’s valuation has more thantripled since early 2020. 

- The company grew its revenue by more than 300% YoY in 2021. Hopper’s monthly revenues are now 375% higher than its pre-pandemic high point and Hopper Cloud, Hopper’s new B2B initiative, is already 15% of its revenues and growing.

- According to Apptopia, Hopper was the #1 most downloaded OTA in the US in 2021. The app has over 70 million downloads. 

- Hopper’s recovery is faster than the market and its share of the air travel market in North America is now 300% higher than prior to the pandemic, according to MIDT.

- The company sells over $2B in travel and travel related financial services annually 

- Hopper’s fintech offerings, such as Price Freeze and Rebooking Guarantee, now represent over 70% of its air revenue.

- Given the success of its travel fintech, Hopper recently launched a B2B initiative called Hopper Cloud, where any travel provider can unlock a totally unique revenue stream by seamlessly integrating and offering Hopper’s travel content and fintech products. Hopper Cloud partners include Capital One, Kayak, Marriott, Amadeus,, and MakeMyTrip.

- The industry opportunity for Hopper Cloud is enormous as projections estimate that if all travel distribution channels offered travel fintech, it could increase the total consumer spend for the sector by $200 billion annually.

All this recent growth is just the beginning. There are still so many new opportunities we’re excited to tackle in the next year!
Questions & answers for this position
  • What is the type of contract for this position?
    The contract for this position is a Full-time contract
  • What's the salary range for the Senior Product Manager - Hotels Supply position?
    The suggested salary for this position is $147,100-$204,600*
  • Is telecommuting possible for this position?
    No, telecommuting is not possible for this position
About Hopper
Hopper analyzes billions of prices daily to predict how prices will change, and tells you whether to buy or wait. Save up to 40% on your next flight.
Apps, Big Data
1K-5K employees

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