Senior Product Manager - Hotels Supply

Hopper’s Lodging Supply team is responsible for the breadth, depth and quality of the hotel and alternative accommodation inventory that we offer to our users.   Due to the fragmented nature of the industry, we multi-source from traditional OTA “retailers”, bed bank “wholesalers”, as well as growing direct supply from the hotels themselves.  

Our customers expect to find the right hotel at the best price, with comprehensive choice, an informative and reliable shopping experience and consistent options for refundability and payment schedule.   This creates numerous supply challenges including supply coverage, metadata quality, deduplication, shopping latency/ reliability, and price competitiveness.   Ramping up our volume of higher margin direct supply will also be a key driver of our paid growth velocity, but brings greater integration challenges than simple third-party APIs.

We’re seeking a senior product manager with deep technical expertise to lead product development of our lodging supply infrastructure.  The PM will work with multidisciplinary engineering, data science, and product design team and partner with our business development as well as external partners to optimize our lodging inventory.

On any given day - whether you’re defining KPIs, weighing the cost-benefit of new product features, scoping and specifying solutions, shepherding features through development and QA, or evaluating new technology partners - your decisions will be critical to the success of Hopper’s lodging marketplace.   

You are a scrappy, creative, technically-minded, hands-on “doer” who is equally comfortable talking APIs and architecture with engineers or discussing business models and margins with our partners.   You will find innovative ways to increase our supply revenue by better meeting our customer demand.

Despite the pandemic’s impact on the travel industry, Hopper has emerged stronger than ever. As the travel industry continues to rebound, Hopper has demonstrated significant outperformance with its category-leading mobile-only marketplace, delivering value to customers and supply partners with the company’s proprietary suite of fintech offerings. 

Here are just a few stats that demonstrate the company’s recent growth:

- Hopper’s valuation is now over $5B The company’s valuation has more thantripled since early 2020. 

- The company grew its revenue by more than 300% YoY in 2021. Hopper’s monthly revenues are now 375% higher than its pre-pandemic high point and Hopper Cloud, Hopper’s new B2B initiative, is already 15% of its revenues and growing.

- According to Apptopia, Hopper was the #1 most downloaded OTA in the US in 2021. The app has over 70 million downloads. 

- Hopper’s recovery is faster than the market and its share of the air travel market in North America is now 300% higher than prior to the pandemic, according to MIDT.

- The company sells over $2B in travel and travel related financial services annually 

- Hopper’s fintech offerings, such as Price Freeze and Rebooking Guarantee, now represent over 70% of its air revenue.

- Given the success of its travel fintech, Hopper recently launched a B2B initiative called Hopper Cloud, where any travel provider can unlock a totally unique revenue stream by seamlessly integrating and offering Hopper’s travel content and fintech products. Hopper Cloud partners include Capital One, Kayak, Marriott, Amadeus, Trip.com, and MakeMyTrip.

- The industry opportunity for Hopper Cloud is enormous as projections estimate that if all travel distribution channels offered travel fintech, it could increase the total consumer spend for the sector by $200 billion annually.

All this recent growth is just the beginning. There are still so many new opportunities we’re excited to tackle in the next year!