What is the type of contract for this position?

The contract for this position is a Full-time contract

What's the salary range for the Senior Product Manager, Growth position?

The suggested salary for this position is $149,000-$204,500*

Is telecommuting possible for this position?

Yes, telecommuting is possible for this position

Senior Product Manager, Growth job at Scott's Cheap Flights

About the role:

As our very first Growth Product Manager, you will be working with a new squad focusing on both member activation and helping us expand and define defensible distribution channels. This means you will be researching, experimenting, and establishing new experiences to better activate members while experimenting with new and existing distribution channels. We’re aiming to build and scale ways for people to encounter SCF that cannot be easily replicated by current or future competitors.

You will be responsible for expanding and establishing defensible distribution channels, this will help the company decrease the cost of making additional sales over time. This efficiency will create what's commonly referred to as a growth flywheel.

You will interview customers and deeply understand their needs, pain points, and desires. Working with a cross-functional squad, you will identify new ways to help people with what they need while pulling them into Scott’s Cheap Flights experience, at scale. We have some ambitious goals, but that's never stopped someone like you (or us)!

You will need several core competencies to be successful in this role:

Growth Execution

Channel Fluency, Experimentation, Productizing learnings

Growth Strategy

Growth loop modeling, Capital allocation & forecasting, Prioritization & road mapping

Communication-Influence

Team leadership, Strategic communication, Stakeholder Management

Customer Knowledge

Instrumentation & data fluency, User Psychology, Creative & Narrative Development

To be clear, one person will not have all these competencies. We’re looking for 4/5.We will invest in supporting your growth too (no pun intended). This is a huge opportunity to join a special (we’re bootstrapped and profitable) company at a key inflection point. Help us surpass our members’ expectations and take their experience to new heights.

In the short term, you will:

Dive into our business to deeply understand our product and business goals
Explore & expand existing distribution channels (i.e SEO, Teams)
Establish a regular cadence of interviewing members. We practice Continuous Discovery, believe in facilitating product research, and validate our riskiest assumptions. You should be an expert in our members - past, present, and future.
Lead documentation and communication throughout the entirety of the product lifecycle for both technical processes as well as cross-functional teams that may be affected by changes. We’re a remote first company, so strong documentation & communication are vital.
Co-define your product outcomes that are leading indicators to our lagging business outcomes
Work with your team leads (design, engineering, flight expert/product ops) to shape & ship features our members value highly.

In the long term, you will:

As our first Growth Product Manager, your mission will be to own SCF’s strategies for user engagement to drive business growth through initiatives like evolving our free experience, and onboarding to name a few
Build and scale difficult-to-replicate customer acquisition channels that align with the product experience (i.e. product-channel fit)
Understand our customers (and their Jobs to be Done) and explore new ways we can delight them in hard to copy, margin enhancing ways.
Collaborate with the Data team, Customer Success and Marketing to understand the problems and pain points that our users are experiencing and identify how we can unlock more upgrades and increase conversion rates
Evaluate existing onboarding funnel optimization opportunities and conduct large scale hypothesis-driven feature development through qualitative and quantitative research and A/B, multivariate tests
Lead a product development team while working with cross functional product and design teams to drive adoption of our features by ensuring value is obvious at every step

What you bring to the table:

Innovation: You have a track record of optimizing existing product lines, and building new, revenue-generating ones from the ground-up. You can articulate the “first principles of product management” (Spoiler: We think they’re found in Continuous Discovery).
Design Mind: You have a background in design, or have worked very closely with design. You understand that a Product Designer does a lot more than make something pretty.
Empathetic Leader: People love working with you, but it’s not because you agree with everything they say. You push back and go deeper but always with deep respect and tact. You listen carefully when others are speaking, and offer your insights judiciously. You lead without authority.
Product Execution: You have experience in every stage of the product cycle - planning, discovery, development, testing, analysis, and sunsetting.
Data Driven: You have experience with data analysis and hypothesis-driven experimentation, and have worked closely with data analysts in past roles.
Change Agent: You aren't afraid to think outside the box, and you are deeply curious about “defaults” (why things are the way they are).
Simplifying Complexity: You value clarity over verboseness. You always strive to be efficient.
Big Picture Thinking: You are able to develop products that tie together member opportunities and what is most strategically sound for the business.

Must have's:

Excels at communicating with team, partners, and executives with clarity, salience, and urgency.
Comfortability with ambiguity
Knowledge of testing processes
Knowledge and keen interest in Growth
Experience conducting customer interviews and using insights to build high-impact products
Ability to effectively collaborate in a highly cross-functional environment
Must be legally authorized to work in the United States and plan to work full-time in the United States

Nice to have's:

Experience with Continuous Discovery
Previous experience experimenting and creating effective growth loops
Subscription experience
Consumer brand experience

Who you’ll work with

You will report to David, VP Product
You’ll be a member of a brand new Growth Squad that will include 2 Engineers and a Product Designer.
You’ll often collaborate with Derek, Lori, Erica, and Katie on Marketing.
Your partners in Product will be Julie, Greg, and Kelsey.
We’d list everyone here if we could. This is an extremely high-exposure, cross-functional position. You’ll be working with leadership, all of the marketing, and most of the organization in this role.

Why you might love working here:

The salary for the position will be $144,896 + equity.
100% remote work environment, so go ahead and bring your dog to work or wear your PJ's to the office!
$500/Quarter Remote Work Stipend
$75/month Physical & Mental Wellness Stipend
Open vacation policy, with a 3 week minimum!
Comprehensive health, vision, dental, and life insurance
401(k) with a 5% match
Up to 12-weeks of paid family leave
No Meeting/Flex Fridays
Meetup stipend when you cross paths with a co-worker
Continuing education & development reimbursement
Bi-annual team retreats (In September, we went to Zion National Park. In April we’re headed to… well, you’ll just have to join to find out. 🙂)
Challenging problems to solve and an awesome team to collaborate with every single day

We want you to bring your authentic self to work every single day. We accept you for who you are and consider everyone on an equal opportunity basis without regard to ancestry; age; appearance; color; gender identity and/or expression; genetics; family or parental status; marital, civil union, or domestic partnership status; mental, physical, or sensory disability; national, social or ethnic origin; past or present military service; sexual orientation; socioeconomic status; race; religion or belief.

‍If you require reasonable accommodation or assistance for any part of the interview and employment process, please contact us at [email protected] and let us know the nature of your request.

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Senior Product Manager, Growth