Senior Product Manager

We are Future Friendly — a strategic product design & innovation team that improves lives through the design and development of everyday services.

Our unique combination of strategic design and product development allows us to define new propositions, and design, build and launch new services.

We work across Government, Finance, Insurance, Education, Energy and Health to tackle a wide range of problems and create real impact. See some of our work.

We were awarded the Design Institute of Australia Award 2020, and just this year our work has won 8 Good Design Awards.

16 years. B-Corp certified. Independently owned. 40 people across Sydney & Canberra.

Product Management at Future Friendly

We’re looking for a Senior Product Manager who is passionate about leading a team to define new propositions and launch products.

Your key focuses as a Senior Product Manager at Future Friendly will be:

Making things that matter. We only work on purposeful projects — with clients that care and have the scale to genuinely help people.

Building happy teams. We don’t solve alone — you’ll work with a consistent cross-functional team of makers across strategy, design and development to drive positive outcomes.

Influencing changemakers. We don’t just work with only our immediate product team — we influence Industry leaders, policymakers, and front-line teams to change the way we deliver services.

Driving future visions. We don’t work on iterative product improvements — we work in the change space where we can design the future of products and services, and bring these to life.

Requirements

Senior Product Managers champion the following key skills on a project;

Product strategy
Brings a team together to define a compelling product strategy to solve customer and business problems and build confidence in a solution.

Product delivery
Works with the team to shape a product plan and support them to deliver the product experience.

Team leadership
Balances empowering the team to make decisions whilst recognising where strong direction is needed. Can sense the team’s pulse and ensure they have what they need to progress.

Building relationships
Proactively builds strategic relationships with your core product team, leadership, and the wider business to influence the strategic direction of a product.

Process design
Understands how to apply design methodology to solve different problems, and can adapt processes and tools to meet changing requirements.

Benefits

Our goal is to create a place where you can do the best work of your career every day. A sustainable and supporting workplace dedicated to the well-being, quality of life, and inclusivity of the team.

Some of our perks;

• Additional 5 wellbeing days a year — your mental health is important. We offer 5 paid additional days off you can use to recharge when you need.
• Parent-friendly workplace — we know what it’s like to work and raise kids. In addition to parental leave for carers and partners, we can work around family commitments
• Profit share — success is a shared effort, so we have a profit share scheme to recognise and reward everyone’s contribution.
• Flexible working — While we love to work in person, we balance being together and working from home. Our flexible working policy is designed to support true work-life balance, whilst ensuring we can still make an impact.

You can see the full list of perks, and what it’s like to work with us in our public employee handbook.

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