Senior Product Manager - Fleet Operations

About the role:

The Fleet Operations team sits within Samsara’s Telematics business and owns a wide and deep surface area within that. Its scope includes Vehicle Maintenance, Tracking, Utilization, Routing, and Vehicle Activity, in addition to the workflows and APIs that allow our customers to run their businesses using Samsara. Fleet Operations is at the core of Samsara’s Telematics offering, and its features are some of our platform’s most used and most impactful.

The Senior Product Manager will be responsible for deeply understanding customer needs, competitive threats, and market dynamics governing fleet tracking and analytics to set strategy and execute. This is a deeply cross-functional role and over the course of a given day a Sr. PM at Samsara may interact with colleagues in Sales, Marketing, Legal, Customer Support, Customer Success, and our other product teams. It’s a dynamic, fast-paced product area and a team that is positioned to have big impact both today and well into the future. 

You should apply if:

• You want to impact the industries that run our world: Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely.
• You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, countless opportunities to experiment and master your craft in a hyper growth environment.
• You’re energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers.
• You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-caliber team that will encourage you to do your best. 

Click here to learn about what we value at Samsara. 

In this role, you will:

• Own and articulate the priorities of our customers and our business around Fleet Operations to internal and external stakeholders
• Define product requirements for user-facing capabilities, and serve as the ‘voice of the customer’ in trade-off discussions & decision-making forums
• Partner closely with your engineering counterparts to set measurable goals and track progress toward those priorities, balancing both short- and long-term outcomes
• Establish a vision and strategy for the monetization and selling motion of our Fleet Operations product
• Partner with other Product and GTM teams to align priorities and dependencies
• Actively remove roadblocks so your project(s) are delivered in a timely manner
• Champion, role model, and embed Samsara’s cultural principles (focus on customer success, build for the long-term, adopt a growth mindset, be inclusive, and win as a team) as we scale globally

Minimum requirements for the role:

• 5+ years in a product management role, with experience working with Enterprise customers
• Strong analytical skills to evaluate and interpret large datasets and make informed decisions
• Strong credibility with engineers and ability to understand system dependencies and make trade-offs
• Experience working in a customer-focused environment and ability to establish trust & credibility with customers
• A proven track-record of delivering outstanding results for customers & the business, managing significant complexity & aggressive timelines. You also have a bias-to-action and aren’t afraid to get your hands dirty
• Advanced organizational skills and attention to detail
• Excellent communication skills. Must be comfortable presenting to customers, executives, internal audiences, auditors, etc. and cater your comms based on your audience

An ideal candidate also has:

• Experience with GPS hardware and services, vehicle data platforms, telemetry, or similar, ideally in a B2B context
• Experience partnering closely with Sales, as both a valuable source of inspiration and as a customer onto themselves
• The ability to balance “big data” with “small data” : how to interrogate your intuition and trust your gut when necessary
• A desire to meaningfully contribute to our Product Management team and practice at Samsara