Why this role matters
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This role will require high operational management face-to-face with other Portfolio Leaders, Product Managers and members of Engineering across regions. Strong stewardship of the digital transformation of our Business Support Systems and new back-office services integration is required. You might be in a product management role right now, or could be an experienced business or data analyst who has taken on product management responsibilities and is looking to make a career change.
IF THIS SOUNDS LIKE YOU, CONTINUE READING BELOW…….
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What you will do
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Responsibilities
- We’re looking for someone that will drive our Roamap of standardizing and integrating our Product Catalog across all BSS domains (quoting, pricing, billing). You will have a strong influence into how the Product Catalog is modelled and implemented on all areas of lead-to-cash from Lead nurturing & Opportunity management, Quoting & Pricing, Approval processes, Provisioning, all the way through getting invoices to customers & support.
- Manage the roadmap of work required to standardize, clean up and integrate the Product Catalog in the Vonage platform.
- Discover, analyze and document requirements, product data models and business processes related to Product Catalog from intake, to approval, synchronization, roll-back, versioning.
- Work with Engineering to oversee the delivery of new features and products
- Integrate user and customer feedback and performance metrics continuously into plans.
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What you will bring
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- Experience delivering complex projects or business transformations in the BSS area;
- Be able to manage the BSS Product Catalog roadmap balancing internal and external customers needs with internal platform demands;
- Knowledge of enterprise SaaS such as CRM, Analytics, Billing & Rating systems;
- Excellent at discovering root causes of business pain points, proposing solutions and translating them into actionable business requirements;
- Excellent at building strong relationships with internal and external stakeholders;
- Ability to communicate with simplicity, precision, and empathy;
- Experience with Agile methodologies & tools (e.g. Scrum, Kanban);
- Experience using Jira, Confluence and project management tools.
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What is required for application
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Required
- Previous experience in BSS/OSS Digital Transformation programmes with exposure to complex usage-based product types
- Computer Science degree or similar technical qualifications
- Minimum 5 years experience in a relevant sector and function
- Minimum 2 years of Product Management experience or Senior Business Analyst
- Previous software development experience at some point in your career
Preferred
- Masters Degree in Computer Science or Business Management
Skills & Experience
- Consistent track record working in and delivering complex multi-stream projects
- Significant experience with discovering, analyzing and capturing business requirements in different formats, being PRDs, process flows or wireframes
- Some experience with Agile methodologies & tools (e.g. Scrum, Kanban)
- Highly analytical and at ease with influencing others through facts, insights and great presentation abilities
- Self-Aware and confident in the unique blend of technology, market, business and relevant domain skills you bring to the table and how you want to develop as a leader
- Learning mindset: not constrained to use only one set of technologies from previous experience; open to different methods to achieve business goals
- Experience rolling up your sleeves at start-ups or able to demonstrate an ambitious track record at a large corporation or in parallel to your work.
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What is in it for you
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- Unlimited Discretionary Time Off
- Private Medical Insurance with the option to add dependents at your own cost
- Multisport Gym Membership
- Educational Assistance Reimbursement Program
- Polish Language Classes for non-native speakers
- Lunch and Learn Sessions
- Opportunity to be reimbursed for conferences, trainings, and other events consistent with the area of work aimed at personal development
- Three Paid Volunteer Days a Year
- Reimbursement for the costs of prescription glasses
- Maternity and Paternity Leave
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