Vonage logo
Vonage

Senior Product Manager (Fixed Term Contract)

Health insurance
Professional development opportunities
Parental leave
When applying, please mention you found this role on WeLoveProduct - it helps Vonage track where great candidates come from 🙌

Vonage Product Management Mission: We bridge technology and the business needs to deliver new products and services to the market. We imagine the future and orchestrate cross-functional efforts to bring it to life. We apply business understanding, customer knowledge and competitive awareness to collaborate with and lead efforts to envision, design, develop and execute state-of-the-art products and features.

Based in Poland, this role’s primary function is to co-ordinate and prioritize business needs from the Vonage Groups to deliver best in class BSS Product Catalog capabilities across all product lines. Working with other BSS/OSS Product Managers this person will be a key contributor to the overall BSS Product Catalog strategy and roadmap for the  Vonage API Business Unit on the entire lead-to-cash domain.

Why this role matters

This role will require high operational management face-to-face with other Portfolio Leaders, Product Managers and members of Engineering across regions. Strong stewardship of the digital transformation of our Business Support Systems and new back-office services integration is required. You might be in a product management role right now, or could be an experienced business or data analyst who has taken on product management responsibilities and is looking to make a career change.


IF THIS SOUNDS LIKE YOU, CONTINUE READING BELOW…….

What you will do

Responsibilities

  • We’re looking for someone that will drive our Roamap of standardizing and integrating our Product Catalog across all BSS domains (quoting, pricing, billing). You will have a strong influence into how the Product Catalog is modelled and implemented on all areas of lead-to-cash from Lead nurturing & Opportunity management, Quoting & Pricing, Approval processes, Provisioning, all the way through getting invoices to customers & support. 
  • Manage the roadmap of work required to standardize, clean up and integrate the Product Catalog in the Vonage platform.
  • Discover, analyze and document requirements, product data models and business processes related to Product Catalog from intake, to approval, synchronization, roll-back, versioning.
  • Work with Engineering to oversee the delivery of new features and products
  • Integrate user and customer feedback and performance metrics continuously into plans.

What you will bring

  • Experience delivering complex projects or business transformations in the BSS area;
  • Be able to manage the BSS Product Catalog roadmap balancing internal and external customers needs with internal platform demands;
  • Knowledge of enterprise SaaS such as CRM, Analytics, Billing & Rating systems;
  • Excellent at discovering root causes of business pain points, proposing solutions and translating them into actionable business requirements;
  • Excellent at building strong relationships with internal and external stakeholders;
  • Ability to communicate with simplicity, precision, and empathy;
  • Experience with Agile methodologies & tools (e.g. Scrum, Kanban);
  • Experience using Jira, Confluence and project management tools.

What is required for application

Required

  • Previous experience in BSS/OSS Digital Transformation programmes with exposure to complex usage-based product types
  • Computer Science degree or similar technical qualifications
  • Minimum 5 years experience in a relevant sector and function
  • Minimum 2 years of Product Management experience or Senior Business Analyst
  • Previous software development experience at some point in your career

Preferred

  • Masters Degree in Computer Science or Business Management

Skills & Experience

  • Consistent track record working in and delivering complex multi-stream projects
  • Significant experience with discovering, analyzing and capturing business requirements in different formats, being PRDs, process flows or wireframes
  • Some experience with Agile methodologies & tools (e.g. Scrum, Kanban)
  • Highly analytical and at ease with influencing others through facts, insights and great presentation abilities
  • Self-Aware and confident in the unique blend of technology, market, business and relevant domain skills you bring to the table and how you want to develop as a leader
  • Learning mindset: not constrained to use only one set of technologies from previous experience; open to different methods to achieve business goals
  • Experience rolling up your sleeves at start-ups or able to demonstrate an ambitious track record at a large corporation or in parallel to your work.

What is in it for you

  • Unlimited Discretionary Time Off
  • Private Medical Insurance with the option to add dependents at your own cost
  • Multisport Gym Membership
  • Educational Assistance Reimbursement Program
  • Polish Language Classes for non-native speakers
  • Lunch and Learn Sessions
  • Opportunity to be reimbursed for conferences, trainings, and other events consistent with the area of work aimed at personal development
  • Three Paid Volunteer Days a Year
  • Reimbursement for the costs of prescription glasses
  • Maternity and Paternity Leave

Potential Next Career Move: Expert Product Manager

Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location.

#LI-WW1

Questions & answers for this position
  • What is the type of contract for this position?
    The contract for this position is a Freelance contract
  • Is telecommuting possible for this position?
    No, telecommuting is not possible for this position
About Vonage
Vonage provides flexible and affordable cloud communication services for consumers and businesses, including VoIP, unified communications, and contact centers, all on a highly flexible platform.
Website
Founded
1998
Size
1K-5K employees

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