Founded eight years ago, Mews - a SaaS European scale-up - developed the first cloud-based mobile-enabled property management system that offers hotels and management companies a state-of-the-art integrated platform. The system provides a complete solution covering front-desk check-in, check-out, payments, guest information, inventory, and so on. At Mews our mission is to transform an entire industry with solutions that make hospitality more rewarding for everyone.
As a pre-IPO SaaS leader and the number one in hotel tech we are revolutionizing property management with our cloud-based solutions. We’re driven by our mission to enable truly great service and customer experiences, but we don’t limit ourselves to the hospitality industry because in an environment where ideas and innovation are celebrated, we know that the sky's the limit.
Position Overview
As our Senior Product Manager, this is a pivotal role for Mews as we enter the next phase of our high-growth journey. Our ideal candidate has a successful track record at SaaS B2B technology companies. You should also have experience positioning a company as a thought-leader in their space. You'll receive high-level objectives from the leadership team and must figure out with your team how to accomplish those objectives using knowledge, data and experience. You are innately passionate about customers and how a product can help solve their biggest problems. It is important to be flexible and can effectively cope with change, shift gears comfortably, and make decisions without always having the total picture. You understand there is a time to execute and a time to delegate.
- Partner with our research, analytics, finance, data science & operations teams to deeply understand, analyze, and synthesize customer and company needs into product priorities, roadmaps, and detailed specifications.
- Co-own part of the fintech PnL specifically to your products
- Asses different opportunities for product development and execute on the best ones.
- Execute on fintech product strategy through your roadmap in close partnership with engineering, design, data, marketing, legal and operation teams.
- Analyze and report on key product initiatives to the executives, product teams and other key stakeholders.
- Develop a deep understanding of the market as well as our customers, their pains and jobs-to-be-done. Systematically analyze user feedback.
- Plan and execute the product roadmap based on an objectively prioritized backlog. Decompose complex problems and write clear specifications.
- Help build a strong high level product-focused culture that provides customers with delightful, differentiated experiences.
- Work closely with customers and perform competitive analysis, without losing sight of company vision, to drive product planning and prioritization.
Requirements
- Bachelor’s degree in Marketing, Business Management or related field would be an advantage
- 7+ years experience with modern product management
- Deep understanding of payments industry, especially card processing
- Ability to create financial models to support your and your teams’ decisions
- Continuous discovery habits
- Experience with building and deploying B2B2C products, or you have experience being hyper-focused on the end-user experience for a SaaS product
- Knowledgeable with project management software
- Experience working with worked with unstructured and structured data sets.
- Leading with strategic decisions for your product using data insights
- Understanding of product development process
- Experience in hospitality and/or B2B product management
- Working with a team where product manager, designer and tech lead are equals
Check out our Mews Product Blog here for more insight: https://product.mews.com/team/#jobs
Benefits
- Unlimited Holiday
- Flexible working hours/location
- Access to extensive health & wellness programs (online)
- Participation in employee equity program
- Regular team events
Everyone is welcome at Mews
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.