Senior Product Manager - Financial Flows (W/M)
Paid time off
Company-wide events and team-building activities
This job offer is closed.
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Launched in 2013, ManoMano is the European leader specialised in DIY, home improvement and gardening online. ManoMano brings together the largest offer of DIY & gardening online products. With more than 3600 seller partners and 10 million products, ManoMano brings together the largest offer across 6 countries : France, Belgium, Spain, Italy, Germany, United Kingdom.
We currently are 850 Manas & Manos, including a quarter of international talents and 24 nationalities, working in our 4 offices (Paris x2, Bordeaux and Barcelona). People are at the heart of ManoMano’s culture around our 3 core values : boldness, ingenuity and care.
Joining us is a tremendous human and business adventure ! We offer an ideal and (hyper)dynamic environment to put your skills on innovative and concrete projects on a European scale.
Take a look at our Blog : https://medium.com/manomano-tech
Product organization at ManoMano is divided into 5 Gears (Mega-Tribe)
SELLERS: Provide the best experience to our sellers to grow their business (main KPI: seller revenues)
COMMERCE: Help customer discover what they need (Main KPI : add to cart rate)
PROJECT & SERVICES: Help the customer to set up his own project with advice. We will propose some new services dedicated to DIY
BUYERS: Offer the most seamless and reassuring buying (main KPI: NPS and Funnel Conversion Rate)
BtoB: Transform the DIY marketplace to help construction entrepreneur to run their business (main KPI: B2B repurchase rate)
Each tribe includes several Feature Teams (FTs) gathered within Groups (small entities of up to 4 FTs).
→ The open position of Senior Product Manager - Financial Flows is in the Buyers tribe.
Your Product Management role at ManoMano
As Product Owner for Financial Flows (Funds Allocation), you will be responsible for the modular platform to track and assign money. Marketplaces like ManoMano facilitate a transaction between a buyer and seller and, therefore, need to keep track of every cent received, earned and paid to our sellers. You will be at the center of the Financial action building the new orchestration layer that will track and split the money between buyers, sellers, tax authorities and commissions. To give you an idea of the volume, in 2020, we processed more than 1,2B€.
The role reports to the Head of Product - Payments & Finance. Your future manager has more than 15 years of experience in e-commerce and Payments and will coach you in your journey to become a great Product Manager. Additionally, your future manager is passionate about diversity and inclusion and appreciates people from different backgrounds and cultures.
Your main missions will consist in
1- Product discovery
Master the problem space of your feature team through a deep knowledge of your sellers’ pain points and needs through qualitative research (assisted by our user research department), quantitative data (NPS results, tailored surveys) or understanding regulatory frameworks (in partnership with our Legal, Compliance and Finance teams) and financial flows.
2- Product strategy
- Build and nurture the product vision based on the data you gathered (from users, your team, data analysis, competitors, user research, regulatory frameworks, financial flows…)
- Turn that into a strategy and a well-thought roadmap, following our quarterly planning process. You will make sure that we’re building the right features
- Make sure your team / stakeholders understand and embrace it through your engaging communication
- Integrate your product strategy within the company strategy
3- Product delivery
- Ensure the correct delivery of your feature team (pace of delivery, quality of delivery). Animate demos of your team to foster a continuous improvement culture. Verify the traceability of the financial flows thanks to data and insights from Payments and Finance teams.
- Be obsessed by the impact of the features you ship through A/B testing, behavior data, etc. and generate insights about your product (with user researchers’ help)
- Communicate in a timely manner with your Head of Product about important information, alerts, etc. Ask for help everytime you need it, and be a fast learner
Expected profile
- The role is all about tracking money with great accuracy: we are looking for someone who can pay rigorous attention to financial flows.
- You understand the principles of a double-entry bookkeeping system and know how to use a ledger for money tracking.
- You are familiar with European regulations, notably PSD2 (Revised Payment Services Directive), GDPR, AML (Anti-money laundering) and, VAT regulations for digital marketplaces.
- You have excellent communication skills and intuition to adapt your message according to your audience.
- You are comfortable working and communicating with Engineers and you are willing to learn more, particularly about integration with Payment Service Providers or other Financial Providers.
- You are comfortable with a fast-growing scaleup, which means you can adapt quickly, see the big picture, pay attention to details and you can find ingenious ways to maximize resources.
- You have developed empathy to understand customers or business partners and ask the right questions to discover the underlying problem.
- You are comfortable handling large datasets (in Excel, SQL or something more advanced, the choice is yours but you know how to get insights from millions of records). You believe that data should help drive your product strategy. You can prove your hypothesis through data points.
- You are kind, thoughtful and have developed an ability to get things done.
- If your mother tongue is French, your English CEFR level is at least B1. Else, your French CEFR level is, at minimum, B2.
Bonus points:
- Your background is in Finance, Economics, Actuary, FP&A, Budget, Accounting or any other field where you have to follow a rigorous methodology to keep track of money and you can prove it.
- You have worked in a FinTech company, either a Payment Service Provider, a card network, a bank, investment firm or consulting working in financial projects.
- You have already worked in an e-commerce company, started your own company or experienced the marketplace model as a seller for several years.
- You enjoy DIY, gardening or home improvement and want to profoundly play a role in the reinvention of this market.
It is OK to apply without meeting all the requirements, just tell us why you are the right candidate, what is your motivation and what would you need to be successful.
Interview Process
1/ Phone interview with a Talent Recruiter
2/ In-Person interview with the Head of Product (hiring manager)
3/ In-Person interview with the Head of Payments
4/ In-Person interview with the IT Lead
5/ In-Person interview with the Head of FP&A
What we offer at ManoMano
- People: Smart/ diverse backgrounds / international environment/ A positive, supportive & dynamic atmosphere
- Work: office/ hybrid/ full remote
- Salary: competitive salary package
- Technology: Get a laptop you love to do your best work
- Time off: 7 weeks of paid vacation
- Healthcare: mutual (60% taken care by MM)
- Retreats/ fun: music room/ a terrace/ modern office/ Crafternoons every Thursday afternoon (share your knowledge, learn from others)/ External events attendance, fairs & Meetups
- Food: all the coffee you can drink/ Restaurant card (Swile)
- Transportation: 50% reimbursement
- manomano:MM employee discount
- Parents: flexible policies
- #LI-Remote
We're actively seeking applications from candidates of all backgrounds.
If all the above rings a bell, it probably means that we are meant to meet each other ! Please get in touch.« So, come and plant the seeds of your success and gather the fruits of your labour »
The information collected on this form is recorded in a file used by ManoMano - Colibri SAS so that we can process your application.
The data is kept for 2 years from the date of your application. You can access your data, rectify it, request its deletion or exercise your right to limit the processing of your data. You can also exercise your right to the portability of your data. Consult the cnil.fr website for more information on your rights.
To exercise these rights or if you have any questions about the processing of your data under this scheme, you can contact our data protection officer by writing to [email protected].
If, after having contacted us, you feel that your "Data Protection" rights have not been respected, you may submit a complaint to the CNIL.
Questions & answers for this position
- What is the type of contract for this position?The contract for this position is a Full-time contract
- What's the salary range for the Senior Product Manager - Financial Flows (W/M) position?The suggested salary for this position is $126,000 - $172,700*
- Is telecommuting possible for this position?No, telecommuting is not possible for this position
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