Senior Product Manager, Financial Crime

• Are you curious, excited by experimentation and always looking for a better way of doing things?

• Do you want to keep learning and developing whilst getting hands-on experience working in the embedded payments space? 
• Do you want to have the opportunity to apply technology to transform the way we operate at scale? 

If so, we would love to hear from you!

We are looking to hire ambitious, and value-adding talent to join Modulr, the fastest growing payments business in the UK and Europe. The Senior Product Manager, Financial Crime role is a new role within our Product team and will play a critical role in ensuring we build a world-class financial crime operations centre.

About Us 

At Modulr, our vision is a world where all businesses are powered by embedded payments.

Modulr enables thousands of businesses, from SMEs to Enterprises, across the UK and Europe to efficiently pay-in, collect and disburse funds instantly via a range of payment methods, accounts, and card products. 

We’ve created an industry-leading platform with comprehensive online tools and API access, to meet the demands of daily business payments. We are connected to an expanding network of accounting and payroll platforms, including Sage, Xero, BrightPay and IRIS. Our payments expertise and extensive product capability also enables us to build tailored solutions to solve complex payment problems for hundreds of clients in a range of industries, including Travel, Merchant Payments, Lending, Wage Advance and Investment & Wealth. 

We are deeply integrated into the payments ecosystem. In the UK, we are direct participants of Faster Payments and Bacs, and hold settlement accounts at the Bank of England. Our payment network connectivity includes CHAPS, Open Banking, SEPA and SWIFT. We are principal issuing members of Visa and Mastercard across the UK and Europe. 

Our regulatory permissions and governance structure underpin our business. We are regulated as an Electronic Money Institution (EMI) in the UK by the Financial Conduct Authority and in the Netherlands by De Nederlandsche Bank. 

Our founding team has a wealth of experience in the payments industry and growing successful businesses. Modulr is backed by the venture arms of payments giants PayPal and FIS, as well as growth investors Blenheim Chalcot, General Atlantic, Frog Capital and Highland Europe.

Modulr now has over 400 employees globally across offices in London, Edinburgh, Amsterdam and Mumbai.

Modulr values

• Build the extraordinary and go that extra mile.

• Own the opportunity: be passionate and proud of the time you invest.

• Move at pace: reach your goals faster with us supporting you each step of the way.

• Achieve it together: work as a team, collaborating with other Modulites.

The Role 

The Senior Product Manager, Financial Crime is a critical role within Modulr that will ensure we deploy world-class product and systems capability to ensure our compliance teams are able to scale at pace.

Key responsibilities

• Own the roadmap to build out our product and systems capability to enable our compliance operations team to scale at pace, clearly defining outcomes and deliver value for Modulr and our customers. 

• Work with compliance operations teams to understand requirements, map processes and develop solutions to reduce instances of fraud, terrorist financing and money laundering. This will include understanding requirements driven by regulatory developments, including Consumer Duty, APP fraud contingent reimbursement model etc.  

• Create technical designs and specifications for products that will be developed in-house, working closely with engineering and data teams to ensure value is delivered incrementally each sprint.  

• Balance build vs. buy considerations, developing relationships with external suppliers and making recommendations to our compliance teams to ensure solutions are consistent with our overall compliance strategy.

• Manage the onboarding and implementation of new systems, ensuring a clear target operating model is defined and we actively manage external suppliers. 

• Identify opportunities for efficiencies in operational processes including use of process automation and GenAI. 

• Ensure all implications on teams across the business are understood and managed ahead of new functionality going live. 

• Create and maintain internal documentation and functional product collateral for use by internal stakeholders. 

• Responsible for regularly communicating updates on progress, ensuring any issues are pro-actively managed. 
• Actively monitor performance against operational KPIs, ensuring your product roadmap is continually iterated to maximise efficiency. 

The Team: 

You will be part of a high-performing team of Product Managers that works cross-functionally to drive change for our customers and internal operations teams. This role will report into the Product Lead for Customer Operations, and you will work day-to-day with the financial crime operations teams, engineering teams as well as external suppliers. 

About you:

You will have a track-record of delivering results in a fast-moving environment where complexity and ambiguity is the norm. Excellent stakeholder management experience is essential to being successful in this role.

The Ideal Candidate

• A stellar track record in product management. 

• A background in financial services, with experience in AML / KYC / Financial Crime preferred. 

• Experienced in business analysis, able to quickly assess and analyse current activities and processes and develop solutions through technology change to maximise efficiency at scale. 

• A demonstrated history of managing external suppliers, with outstanding communication and stakeholder management skills. 

• Exceptional analytical skills and attention to detail.

What can Modulr offer you

You’ll be part of a cross disciplinary team(s), with co-workers located in London, Edinburgh, Amsterdam and/or Mumbai. We are friendly and sociable, challenging but rewarding. We want you to push yourself and for us to support you in your future as we scale. Our culture and values put you first and are about investing in your future. 

• Share Options Incentive Scheme

• Company Bonus - the more successful we are together, the more company bonus we offer.

• Benefits pot - £1000 towards a variety of benefits for you to choose (including healthcare, dental etc), Perkbox (freebies and discounts!), plus access to season ticket loans.

• 33 days holiday (including bank holidays) + your birthday off - choose which days you take off to relax and/or spend time with loved ones.

• Learning Opportunities – on joining Modulr you will embark on our onboarding programme, called ModStart, to be equipped with the Modulr know-how and arm you with the tools you need to be successful from day 1! But, we don’t want your learning to stop there so we will continue to provide you with the tools and capabilities through our learning channels, platforms and buddy allocation to allow you to grow and develop in Modulr. 

• Modulr All hands - join your colleagues for our company-wide events throughout the year.

• Great workspace - Modulr thrives on innovation which is best done through in-person collaboration. This approach enables us to work together closely, exchange ideas, and create innovative solutions that drive our success. We ask our team members to be based in the office 4 or more days a week. We have state-of-the-art offices located in all four locations – London, Edinburgh, Amsterdam and Mumbai. 
• Bike to work scheme

ModInclusion 

We believe that by seeing Modulr, and the world, from all sorts of angles, we can make life better for all.​ We want you to know that the things that make you, you — like your identity, age, ability, and background — are things that we will always celebrate and support with open arms.  As such, we are keen to maximise the diversity of our workforce and actively encourage applications from anyone and everyone.

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