Senior Product Manager, Enterprise Solutions

Upwork ($UPWK) is the world’s work marketplace. We help connect companies large and small with top independent talent from around the world. Simply put, our mission is to create economic opportunities so people have better lives.

Every year, more than $2 billion of work is done through Upwork by skilled independent professionals who want the freedom of working anytime, anywhere.

Upwork is seeking an experienced Senior Product Manager to join our product team and drive outcomes for the Upwork Enterprise product offering. Upwork’s Enterprise offering provides an on demand digital talent platform to large companies seeking to engage with skilled knowledge workers and agencies to get work done. This involves building a ‘whole product’ solution that includes the product team working with sales, operations, engineering, marketing, etc. Specifically, this role will be responsible for developing product strategy and prioritizing focus areas for our Enterprise customers; execution of key product initiatives and accountability of outcomes; and communicating plans to key stakeholders.  Success will be determined by building Enterprise grade capabilities with simplicity and usability that scale for the future.

Your Responsibilities:

• Ownership of  your product area by advocating for the customer and the platform, influencing outcomes and driving to decisions that have positive impact
• Manage key Enterprise product workflows and enhance capabilities to service customers, drive new product lines and aid internal partners
• Partner with internal stakeholders to develop, align, prioritize, and execute on the long-term and short-term roadmaps
• Ensure clear communication and coordination across business, design, and development teams. Raise and resolve risks or misalignment that prevent progress

What it takes to catch our eye:

• Previous work in B2B SaaS product management, experience in HR technologies or related fields are a plus. 
• Ability to guide engineering teams through a plan that involves working with complex workflows, you do this in a scalable and effective manner
• Experience executing a complex product roadmap, breaking it into key milestones, working to execute with cross-functional teams and communicating the impact with clear summaries
• Have owned product initiatives from ideation to completion and can articulate outcomes using data and client insights
• Excellent written and oral communication, interpersonal and presentation skills and the proven ability to influence and communicate effectively.
• Collaborative attitude with a track record of building strong relations at all levels and across the organization

Come change how the world works.

At Upwork, you’ll shape talent solutions for how the world works today. We are a remote-first organization working together to create exciting remote work opportunities for a global community of professionals.  While we have physical offices in San Francisco and Chicago, currently we also support hiring of corporate full-time employees in 15 states in the United States. Please speak with a member of our recruitment team to determine whether you are located in a state in which we are hiring corporate full-time employees. 

Our vibrant culture is built on shared values and our mission to create economic opportunities so that people have better lives. We foster amazing teams, put our community first, and have a bias toward action. We encourage everyone to bring their whole selves to work and grow together through development opportunities, mentorship, and employee resource groups. Oh yeah, we’ve also got amazing benefits.

Check out our Life at Upwork page to learn more about the employee experience.   

Upwork is proudly committed to recruiting and retaining a diverse and inclusive workforce. As an Equal Opportunity Employer, we never discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

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