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Who we are
Samsara (NYSE: IOT) is the pioneer of the Connected Operations Cloud, which helps to digitize the world of physical operations, providing visibility and empowering entire sectors of our economy to become more safe, efficient, and sustainable. Founded in San Francisco in 2015, we now employ more than 2,000 people globally, have 2.3 million IoT devices deployed globally, and collect more than 85 billion minutes of video footage and 4.6 trillion data points annually.
Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including video-based safety, vehicle telematics, apps and driver workflows, equipment monitoring, and site visibility. As part of a newly public company, you’ll have the autonomy and support to make an impact as we build for the long term.
Recent awards we’ve won include:
Best Place to Work by Built In 2022
Deloitte Fast 500 Companies
IoT Analytics Company of the Year in 2022’s IoT Breakthrough Winners
Every year, we partner with our customers to deliver outcomes like conserving millions of gallons of fuel, saving millions of dollars, and creating positive environmental change. As more customers connect to our platform, our data grows, our AI models get smarter, and our opportunities expand.
About the role:
Our Enterprise Management & Business System (EMBS) team provides the infrastructure and interface for Samsara customer admins to successfully deploy Samsara within enterprise-scale organizations, and to streamline the process of doing business with Samsara. As part of our Core Feature & Monetization Platform they’re charged with:
- Ensuring that our customers can rely on our dashboards to be accurate & intuitive, driving high standards for operational excellence.
- Developing the strategy and execution plan to monetize EMBS platform features.
- Interacting regularly with customers to receive/provide feedback loops on critical feature development and enhancements.
- Own development and execution of the EMBS product roadmap in partnership with engineering.
- Partnering with various teams involved in Q2C to deliver on enterprise customer priorities within the product experience.
- Align internal stakeholders with project definition of success.
As a Senior Product Manager you’ll play a critical role by partnering with engineering, design, product, GTM and Q2C leaders at Samsara to drive these areas forward.
In this role, you will:
- Articulate our business & customer priorities related to Enterprise Management & Business Systems. Work with engineering to set measurable goals & define a roadmap to deliver on them.
- Establish a long term monetization strategy for the features in your area of ownership.
- Interface with customers to ensure that we reach the outcomes required for their ultimate success. Define product requirements for user-facing capabilities, and serve as the ‘voice of the customer’ in trade-off discussions & decision-making forums.
- Partner with Product, GTM and back office teams to align priorities and dependencies.
- Working with design and engineering, provide an enhanced customer experience for customers to manage their data.
- Actively remove roadblocks so your project(s) are delivered in a timely manner.
- Contribute to improve the practice of product management at Samsara, in particular, championing operational excellence.
- Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices.
Minimum requirements for the role:
- 5+ years in a product management role, with a deep understanding of how Enterprise customers fit into the Q2C process.
- Strong credibility with engineers and ability to understand system dependencies.
- Experience working in a customer-focused environment and ability to establish trust & credibility with customers.
- A proven track-record of delivering outstanding results for customers & the business, managing significant complexity & aggressive timelines. You also have a bias-to-action and aren’t afraid to get your hands dirty.
- Advanced organizational skills and attention to detail.
- Excellent communication skills. Must be comfortable presenting to customers, executives, internal audiences, auditors, etc. and cater your comms based on your audience.
An ideal candidate also has:
- In-depth knowledge of best-practices regarding Q2C and setting Enterprise customers up for success, gleaned from experience operating within a large-scale software development organization.
At Samsara, we welcome everyone regardless of their background, race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, etc. We depend on the unique approaches of our team members to help us solve complex problems. We are committed to increasing diversity across our team and ensuring that Samsara is a place where people from all backgrounds can make an impact.
Accommodations
Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email [email protected] or click here if you require any reasonable accommodations throughout the recruiting process.
US Only: Please note that Samsara’s COVID-19 vaccination policy requires all team members who will be meeting in person for business or working from one of our offices to be fully vaccinated against COVID-19 or submit regular testing. People who cannot be vaccinated for qualifying medical conditions, sincerely held religious beliefs, and other legally protected categories, may request an accommodation.
Benefits
Our target total compensation market position is in the top 25% of all software and hardware companies. Our full time employees receive an above market-rate salary, an outstanding equity offering, employee-led remote and flexible working, health benefits, personal development, Samsara for Good charity fund, and much, much more. Take a look at our Benefits site to learn more.
Flexible Working
At Samsara, we have adopted a flexible way of working, enabling teams and individuals to do their best work, regardless of where they’re based. We value in-person collaboration and know a change of scenery and quiet space to work is welcomed from time to time, but also appreciate that the world of work has changed. Our offices remain open for those who prefer to collaborate or work in-office, but we also encourage fully remote applicants. As most roles are not required to be in the office, we are able to hire remotely where Samsara has an established presence. If a role is required to be in a certain location and candidates do not have work authorization for that location, Samsara will conduct an immigration assessment. If the role is not required to be in a specific location, Samsara will move forward with the remote location that works best for the business. All offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company.
Please note: Samsara does not accept agency resumes and is not responsible for any fees related to unsolicited resumes. Please do not forward resumes to Samsara employees.
Questions & answers for this position
- What is the type of contract for this position?The contract for this position is a Full-time contract
- What's the salary range for the Senior Product Manager - Enterprise Management and Business Systems position?The suggested salary for this position is $151,100-$204,500*
- Is telecommuting possible for this position?Yes, telecommuting is possible for this position
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