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Working at Atlassian
Atlassian can hire people in any country where we have a legal entity. Assuming you have eligible working rights and a sufficient time zone overlap with your team, you can choose to work remotely or return to an office as they reopen (unless it’s necessary for your role to be performed in the office). Interviews and onboarding are conducted virtually, a part of being a distributed-first company.
The Enterprise Growth team is transforming how Atlassian's largest customers, who often are also the world's largest companies, are adopting and growing their use of Atlassian products across their organizations.
Our team's mission is to help enterprise customers unlock the full value of their Atlassian investments faster by delivering purposeful enablement, onboarding, and adoption experiences, which will reduce churn and lead to new opportunities for expansion.
In this role you will:
- Lead cross-functional initiatives that focus on shipping features for our flagship products to improve adoption and increase retention of our Enterprise customers
- Work directly with our largest Enterprise customers to understand pain points, gather requirements and launch experiments to accelerate learnings
- Incubate projects, build business cases and partner with cross-functional partners to execute on the roadmap you craft
- Work cross-functionally with Customer Success, Data Science, Marketing, Sales, Design, and Strategy to identify and validate opportunities to grow adoption of Atlassian products and remove barriers to growth.
- Help Atlassian deliver capabilities and experiences that help our customers adopt, love, and grow their usage of our products.
- Exercise an expert-level understanding of enterprise requirements for cloud software, aligning your team around a product and business narrative they cannot resist
- Report to the Group Product Manager for Enterprise Growth
On your first day, we'll expect you have:
- 5+ years of product management experience at a SaaS company, with a focus on Enterprise
- Customer-facing experience with familiarity of Enterprise personas - Admins, Procurement, or CIO/CTO level
- Data-driven approach to identifying behavior patterns within our customers and applying these patterns to high touch, scale, and in-product motions
- Built a compelling business case to fund a new product or initiative
- Creative problem solving approach that considers alternative solutions to shipping a new feature
- Experience managing and shipping features that depend on the collaboration of multiple product teams
- Technical depth to interpret complex customer requirements and translate them into a product roadmap
- Go out of your way to talk to customers and solve their problems because it's what gets you out of bed in the morning
- Passion for navigating complex daily decisions to help your team hit their goals
It's great, but not required, if you have
- Experience partnering with Data Science to define metrics
- Fluency in manipulating large datasets using industry-standard tools
- Computer science or a related technical degree
Our perks & benefits
To support you at work and play, our perks and benefits include ample time off, an annual education budget, paid volunteer days, and so much more.
About Atlassian
The world’s best teams work better together with Atlassian. From medicine and space travel, to disaster response and pizza deliveries, Atlassian software products help teams all over the planet. At Atlassian, we're motivated by a common goal: to unleash the potential of every team.
We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.
To learn more about our culture and hiring process, explore our Candidate Resource Hub.
Questions & answers for this job
- What is the type of contract for this job?The contract for this job is a Full-time contract
- What's the salary range for the Senior Product Manager, Enterprise Growth position?The suggested salary for this job is $147,100 - $187,500*
- Is telecommuting possible for this job?No, telecommuting is not possible for this job
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