Senior Product Manager: Engagement and Retention

Zing AI Coach is a digital fitness companion app that can make a fitness program for you and motivate, educate, and help you achieve your fitness goals. 2 years ago, we launched the company to create the first AI-powered fitness product to replace the personal trainer's function and successfully succeeded with that vision. We develop breakthrough AI solutions that combine deep knowledge of the user's condition with comprehensive competencies in fitness.

Our mission in Zing is to empower every person to improve their health and wellness through physical and mental transformations.

Zing is seeking a talented full-time Senior Product Manager to join our Engagement and Retention squad. You will play a crucial role in shaping the future of our iOS and Android apps, developing habit-forming experiences for customer delight and loyalty.

Responsibilities

• Understand the target segments and personas of Zing customers to formulate and execute a comprehensive product engagement and retention strategy.

• Lead the ideation, prioritization, and execution of features to improve engagement of different target segments with their workout routine of choice.

• Monitor KPIs related to engagement and retention, and adjust strategies accordingly. Main targets: workout retention over customer lifetime, customer churn and customer LTV.

• Collaborate with UX Research, Data Analytics, Design, CRM, Marketing, business leadership, etc. to align the app roadmap with overall business goals.

• Utilize data analytics and user feedback to make informed decisions about product enhancements and optimizations.

• Work closely with the Engineering team to ensure timely and high-quality delivery of new features.

• Contribute to larger product culture at Zing with best practices, and set an example as a mentor for more junior team members.

We expect that you have

• Experience: Minimum 5 years of proven PM experience, with a focus on product engagement and retention for at least 1-2 years. Bonus: Engagement experience in personal development apps (fitness, health, education) / gaming apps / apps with natural habit cycles of use.
• Strong analytical and problem-solving skills.
• Excellent communication and collaboration skills, with ability to influence and work effectively in fast-paced, cross-functional environments.
• Knowledge and experience with best practices of agile and scrum product development
• Excellent project management and organizational abilities.

Why working at Zing is awesome

• Own product.

• Be part of the fastest-growing fitness and lifestyle startup.

• A competitive salary package based on your unique expertise, skillset, and impact on the .product.

• Stock options of the well-funded startup.

• Opportunities for rapid career development in a hyper-growth startup.

• Excellent work environment: the company is small enough to be person-oriented.

• Work-life balance to suit everyone: flexible working hours, loyal sick leave policy.

• English-speaking environment.

If you are passionate about understanding user needs and contributing to the development of a user-centered product, we would love to hear from you. Join us and help us create an exceptional user experience for Zing Coach!