Senior Product Manager (End User Experience)

At Veriff, we're not just building identity verification - we're crafting digital trust at scale. As our End User Experience Product Manager, you'll shape how millions of people globally prove their identity online, bridging trust in the digital world through remarkably human experiences. We believe that trust is the foundation of the digital economy, and our mission is to create transparent, accessible experiences that work for everyone.

We're looking for a product leader who can transform complex verification experiences into seamless journeys that both our customers and their end users love. You'll be at the intersection of cutting-edge technology and human psychology, designing experiences that balance security with simplicity, and compliance with convenience. Your work will directly impact how businesses onboard their customers and how people access essential services online.

You’ll help us protect honest people online by:

• Leading discovery initiatives with customers, end-users, and GTM teams to identify, validate, and optimize key user friction points in the verification journey
• Driving product strategy for our end-user experience, balancing convenience with accuracy and regulatory compliance across global markets
• Owning and driving the end-user verification experience from initial concept through successful launch and optimization
• Partnering with ML, engineering, and product teams to transform customer insights into innovative verification solutions, carefully balancing fraud prevention with conversion optimization
• Staying accountable for verification success rates and user satisfaction metrics across different markets and use cases
• Collaborating with compliance and legal teams to ensure end user experience meets regulatory requirements while maintaining user-friendly design

You are the right future Veriffian for the job if you have:

• 5+ years in a B2B/B2C SaaS company, ideally in a fast-scaling environment.
• Proven success in optimizing mobile products at scale using A/B testing and data-driven strategies.
• Experience balancing customer and end-user needs to drive industry-leading solutions.
• Strong track record of leading conversion rate improvements (20%+) through ML-driven optimizations and user experience enhancements.
• Experience working closely with GTM teams and in highly regulated industries (e.g., financial services).
• Ability to drive a platform-first approach, enabling global and regional teams to tailor solutions while ensuring consistency.
• Decisive and execution-focused, thriving in ambiguity and delivering measurable impact.

If you're energized by the challenge of making digital trust feel personal, and have a track record of turning user insights into product innovations that drive business growth, we want to talk to you.

• Flexibility to work from home
• Stock options that ensure your share in our success
• Flexible vacation policy and work hours
• Extra recharge days on top of your annual vacation
• Comprehensive relocation support to Estonia or Spain
• Extensive medical, dental, and vision insurance to ensure you’re feeling great physically and mentally
• Learning and Development & Health and Sports budget that you are free to tailor to your own needs